Melissa Peters
Tipella-Xa'xtsa,BC
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
21
21
years of professional experience
Work History
Receptionist
Xa'xtsa Nation
Community Health Representative
Samahquam First Nation
04.2010 - 04.2013
- Improved community health by conducting regular home visits and providing health education to families.
- Strengthened community relationships through active participation in local events and collaboration with other healthcare professionals.
- Enhanced patient care by facilitating access to medical services and resources within the community.
- Reduced emergency room visits for non-urgent cases, connecting patients with appropriate primary care providers.
Traffic Control Flagger
JSK Flagging Services
04.2003 - 03.2004
- Improved traffic flow by efficiently directing vehicles and pedestrians at construction sites.
- Enhanced safety for both drivers and workers by closely monitoring work zones and adjusting flagging signals accordingly.
- Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
- Reduced accidents in work zones by strictly adhering to federal, state, and local traffic regulations.
- Increased worker safety by promptly reporting any hazardous conditions or incidents observed on job sites.
Receptionist
Douglas First Nation-Xa'xtsa Nation
01.1992 - 06.2001
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
First Nation Teacher Aide - Education
05.1992
GED -
06.1990
Skills
- Administrative Support
- Office Management
- Data Entry
- File Management
- Travel Coordination
Languages
English
Professional Working
Timeline
Community Health Representative - Samahquam First Nation
04.2010 - 04.2013
Traffic Control Flagger - JSK Flagging Services
04.2003 - 03.2004
Receptionist - Douglas First Nation-Xa'xtsa Nation
01.1992 - 06.2001
Receptionist - Xa'xtsa Nation
Capilano University - First Nation Teacher Aide, Education
Fraserview Learning Centre - GED,