Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

MELISSA NACHED

Montreal

Summary

With over a decade of experience in Human Resource Systems such as Workday, Dayforce, Ashby, and SmartRecruiters, I specialize in optimizing HR operations and technology to drive efficiency and scalability. At Shopify, I lead a team of 15, overseeing process improvements, system implementations, and cross-functional collaboration to enhance the employee experience and achieve business objectives. My approach blends strategic execution, operational excellence, and team mentorship to foster a culture of continuous improvement and innovation.

Overview

16
16
years of professional experience

Work History

Senior Technology Lead, Talent

Shopify
07.2021 - Current
  • Develop and oversee the strategy of the HR Tech stack, including Workday, Ashby, Gem, HR Acuity, and PlusPlus, covering Talent Acquisition, Learning & Development, and Compensation.
  • Push boundaries of tool utilization while managing vendor relationships and negotiations.
  • Successfully renegotiated our HRIS contract, reducing costs by 66%.
  • Consolidated our tech stack from over 30-40 tools to a significantly smaller number, optimizing both usage and performance.
  • I lead an HRIS team of 15, focusing on solution development and team mentorship while driving process optimization, identifying inefficiencies, and collaborating with stakeholder teams to implement solutions, improve workflows, and build training and KM resources.
  • Championed successful implementation of new ATS, from contract signing to go-live in 6 days, coordinating with Data Scientists, Engineering, Talent Acquisition, and Communication teams.

Senior HR Technology Specialist

Shopify
04.2019 - 07.2021

Senior HRIS Analyst

MG Canada
01.2014 - 04.2019
  • Managed the implementation of new technological tools/solutions, ensuring projects were within budget, timeline, and specifications
  • Handled new module implementations, enhancement requests, and updates from testing to deployment
  • Supported internal HR groups with new functionalities through demos, training, and documentation
  • Compiled HR-related reports, including compensation, employee performance, and workforce development
  • Identified and recommended process improvements within HR functions.

Payroll Coordinator, HR

MG Canada
02.2013 - 01.2014
  • Processed payroll in accordance with policies and standards
  • Recommended best practices to enhance payroll services/systems
  • Addressed day-to-day payroll issues and provided guidance to employees and management
  • Ensured timely and accurate reporting and year-end reconciliation.

Senior Benefits Analyst

Morneau Shepell
03.2011 - 02.2013
  • Verified premium billing statements and payroll deduction files
  • Reviewed client HRIS feeds for accurate benefit changes
  • Conducted testing of reports and maintained quality controls.

Payroll Coordinator

Ceridian
05.2009 - 03.2011

Education

HR Analytics -

EduPristine
01.2018

Bachelor of Commerce (B.Com.), Human Resources Management -

Concordia University
01.2009

DEC, Commerce -

Vanier College
01.2006

Skills

  • Human Resources
  • Employee Benefits
  • Payroll
  • HRIS
  • Training
  • Compensation & Benefits
  • Employee Relations
  • HR Policies
  • Project Management
  • Compliance & Data Security
  • Data Analysis
  • Change Management

Languages

English
Native or Bilingual
French
Native or Bilingual

Affiliations

  • CRHA - Ordre des conseillers en ressources humaines agréés (Chartered Professionals in Human Resources)

Timeline

Senior Technology Lead, Talent

Shopify
07.2021 - Current

Senior HR Technology Specialist

Shopify
04.2019 - 07.2021

Senior HRIS Analyst

MG Canada
01.2014 - 04.2019

Payroll Coordinator, HR

MG Canada
02.2013 - 01.2014

Senior Benefits Analyst

Morneau Shepell
03.2011 - 02.2013

Payroll Coordinator

Ceridian
05.2009 - 03.2011

Bachelor of Commerce (B.Com.), Human Resources Management -

Concordia University

DEC, Commerce -

Vanier College

HR Analytics -

EduPristine

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