MELISSA NACHED
Montreal,Quebec
Summary
With over a decade of experience in Human Resource Systems such as Workday, Dayforce, Ashby, and SmartRecruiters, I have successfully led and supported various projects and initiatives to enhance talent processes and systems. At Shopify, I lead a team of 15 in driving projects and programs that improve the employee experience and achieve business outcomes. My approach combines strategic guidance, mentorship, and a commitment to fostering a collaborative and innovative culture.
Overview
15
15
years of professional experience
Work History
Senior Technology Lead, Talent
Shopify
2021.07 - Current
- Develop and oversee the strategy of the HR Tech stack, including Workday, Ashby, Gem, HR Acuity, and PlusPlus, covering Talent Acquisition, Learning & Development, and Compensation.
- Push boundaries of tool utilization while managing vendor relationships and negotiations.
- Successfully renegotiated our HRIS contract, reducing costs by 66%.
- Consolidated our tech stack from over 30-40 tools to a significantly smaller number, optimizing both usage and performance.
- Lead HRIS team of 15, focusing on both solution development and team mentorship.
- Championed successful implementation of new ATS, from contract signing to go-live in 6 days, coordinating with Data Scientists, Engineering, Talent Acquisition, and Communication teams.
Senior HR Technology Specialist
Shopify
2019.04 - 2021.07
Senior HRIS Analyst
MG Canada
2014.01 - 2019.04
- Managed the implementation of new technological tools/solutions, ensuring projects were within budget, timeline, and specifications
- Handled new module implementations, enhancement requests, and updates from testing to deployment
- Supported internal HR groups with new functionalities through demos, training, and documentation
- Compiled HR-related reports, including compensation, employee performance, and workforce development
- Identified and recommended process improvements within HR functions.
Payroll Coordinator, HR
MG Canada
2013.02 - 2014.01
- Processed payroll in accordance with policies and standards
- Recommended best practices to enhance payroll services/systems
- Addressed day-to-day payroll issues and provided guidance to employees and management
- Ensured timely and accurate reporting and year-end reconciliation.
Senior Benefits Analyst
Morneau Shepell
2011.03 - 2013.02
- Verified premium billing statements and payroll deduction files
- Reviewed client HRIS feeds for accurate benefit changes
- Conducted testing of reports and maintained quality controls.
Payroll Coordinator
Ceridian
2009.05 - 2011.03
Education
HR Analytics -
EduPristine
Remote01.2018
Bachelor of Commerce (B.Com.), Human Resources Management -
Concordia University
Montreal, QC01.2009
DEC, Commerce -
Vanier College
Montreal, QC01.2006
Skills
- Human Resources
- Employee Benefits
- Payroll
- HRIS
- Training
- Compensation & Benefits
- Employee Relations
- HR Policies
- Project Management
- Compliance & Data Security
- Data Analysis
- Change Management
Languages
English
Native or Bilingual
French
Native or Bilingual
Affiliations
- CRHA - Ordre des conseillers en ressources humaines agréés (Chartered Professionals in Human Resources)
Timeline
Senior Technology Lead, Talent
Shopify
2021.07 - Current
Senior HR Technology Specialist
Shopify
2019.04 - 2021.07
Senior HRIS Analyst
MG Canada
2014.01 - 2019.04
Payroll Coordinator, HR
MG Canada
2013.02 - 2014.01
Senior Benefits Analyst
Morneau Shepell
2011.03 - 2013.02
Payroll Coordinator
Ceridian
2009.05 - 2011.03
HR Analytics -
EduPristine
Bachelor of Commerce (B.Com.), Human Resources Management -
Concordia University
DEC, Commerce -
Vanier College
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