Melissa MacDonald
Surrey,BC
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
11
11
years of professional experience
Work History
Manager
Cosmoprof
07.2018 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
- Managed and motivated employees to be productive and engaged in work.
Assistant Manager/Visual Merchandiser Manager
Sirens
02.2015 - 03.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
Assistant Manager
American Eagle
08.2014 - 02.2015
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Assistant Manager
Ardene
01.2013 - 08.2014
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees.
Edcuator
Science World
02.2012 - 01.2013
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
High School Diploma -
École Kwantlen Park Secondary
Surrey, BC06.2013
Skills
- Customer Service
- Coaching and Mentoring
- Strategic Planning
- Budget Controls
- Sales and Marketing
- Managing Appointments
- Time Management
- Managing Employee Relations
Timeline
Manager
Cosmoprof
07.2018 - Current
Assistant Manager/Visual Merchandiser Manager
Sirens
02.2015 - 03.2018
Assistant Manager
American Eagle
08.2014 - 02.2015
Assistant Manager
Ardene
01.2013 - 08.2014
Edcuator
Science World
02.2012 - 01.2013
High School Diploma -
École Kwantlen Park Secondary
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