Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Generic

MELISSA GOGWIM

St. Catharines,Canada

Summary

Dedicated and compassionate Healthcare Professional, with progressive career history in direct client care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with clients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Resident Guest Attendant (RGA/UCP)

Seasons Retirement Community
05.2024 - Current
  • Provides emotional and practical support to seniors in the Memory Care Unit
  • Develops positive relationships with clients and their families by demonstrating empathy and respect for their needs.
  • Escorts residents requiring support to medical appointments and dining.
  • Assists with activities of daily living such as but not limited to bathing, toileting, dressing, and light housekeeping.
  • Conducts routine wellness checks for residents and maintains accurate documentation per established guidelines.
  • Monitors residents' well-being and vital signs, promptly reporting any changes or concerns to the Nurse for timely intervention.
  • Timely review of resident's service plan to stay abreast of individual needs targeted towards providing quality standards of care.
  • Administers medications safely according to established guidelines.
  • Provides first-aid to residents and staff requiring care.
  • Coordinates with other departments to fulfill special resident requests or address concerns promptly, demonstrating teamwork in action.


Registered Nurse

Garki Hospital
08.2019 - 10.2023
  • Maintained accurate records of clients' vital signs and progress using computer systems or paper files in line with data protection regulations.
  • Developed Individualized Nursing care plans tailored to addressing client needs, and prioritizing care.
  • Enhanced client satisfaction by providing compassionate, holistic care that addressed physical, emotional, and spiritual needs.
  • Prevented spread of infections by consistently adhering to strict infection control protocols and educating clients on proper hygiene practices.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Demonstrated expertise in wound management techniques resulting in accelerated healing times for long-term care clients with complex wounds or pressure injuries.
  • Skillfully managed challenging client situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.

Volunteer

Street Children Outreach
10.2020 - 02.2023
  • Organized and maintained records of volunteer hours and donations.
  • Participated in team-building exercises to strengthen relationships among volunteers.
  • Assisted with fundraising efforts, including event planning and donor outreach.
  • Led group discussions about current issues related to volunteering within the community.

Volunteer Nurse Intern

NAUTH Oncology Society and Department of Community Medicine
02.2018 - 02.2019
  • Worked alongside other healthcare professionals in community mobilization for action, health education, and cancer awareness programs for individuals, families, and communities.
  • Provided basic nursing care such as monitoring vital signs and collecting lab specimens for investigations.

Hospital Intern

Nnamdi Azikiwe University Teaching Hospital
02.2018 - 02.2019
  • Demonstrated strong clinical skills while rotating through various hospital units, including emergency room, ICU, LTC and Pediatrics.
  • Assisted with administration of medications, ensuring accurate dosages for optimal patient outcomes.
  • Promoted safe and clean environment, adhering to infection control policies and procedures at all times.
  • Delivered high-quality wound care, effectively reducing risk of infection and promoting healing.
  • Supported patients through challenging diagnoses, providing emotional support and guidance on treatment options.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department.
  • Attended Seminars, workshops and Community Outreach Programs affiliated with Institution.
  • Monitored patient vital signs and reported any changes to nursing staff.

Education

Associate of Applied Science - Community Mental Health Nursing

Niagara College
Welland, Ontario
06-2025

Bachelor of Science - Nursing Science

University of Jos
10.2017

Skills

  • Compassionate Client Care
  • Palliative Care
  • Dementia Care
  • Geriatric Care
  • Critical Care
  • First Aid, CPR Certified
  • Microsoft Office Proficiency
  • Drug Administration
  • Wound Care
  • Excellent communication skills
  • Medical Records Management (EMR Proficient)
  • Multitasking, Organization and Time management skills
  • Excellent Physical Fitness (Ability to bend, lift, transfer or turn clients, walk and stand for hours)

LANGUAGES

English
Full Professional

Certification

  • Registered General Nurse and Midwife (RN, RM), Nursing and Midwifery Council (NMCN) Nigeria, May 2017, August 2018
  • Certificate of National Service, National Youth Service Corps, FCT, Abuja, Nigeria (NYSC), June 2020
  • Certificate of Participation, Nnamdi Azikiwe University Teaching Hospital (NAUTH), 2019
  • Certificate of Attendance, Global Nurses' Research, October 2018

Timeline

Resident Guest Attendant (RGA/UCP)

Seasons Retirement Community
05.2024 - Current

Volunteer

Street Children Outreach
10.2020 - 02.2023

Registered Nurse

Garki Hospital
08.2019 - 10.2023

Volunteer Nurse Intern

NAUTH Oncology Society and Department of Community Medicine
02.2018 - 02.2019

Hospital Intern

Nnamdi Azikiwe University Teaching Hospital
02.2018 - 02.2019

Associate of Applied Science - Community Mental Health Nursing

Niagara College

Bachelor of Science - Nursing Science

University of Jos

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MELISSA GOGWIM