Sharon Braid
Melbourne,ON
Summary
Results-driven Unregulated Care Provider experienced in delivering high-quality patient care and medication administration. Achieved operational efficiency through effective communication, empathy, and time management skills, fostering strong collaboration with team members and management. Focused on enhancing patient support and adapting to new challenges in fast-paced environments.
Overview
30
30
years of professional experience
Work History
Unregulated Care Provider/Resident Guest Attendant
Chartwell Strathroy
Strathroy, Ontario
08.2024 - Current
- Facilitated medication administration and communicated changes to nursing team for timely resident care.
- Coordinated meals, dining service, and hydration needs for residents to promote health and satisfaction.
- Provided daily personal care to residents at Chartwell Strathroy retirement residence, enhancing their comfort and well-being.
Restaurant Manager
Wendys
01.2023 - 09.2024
- Executed weekly ordering, coordinated scheduling, ensured food safety compliance, improved customer experience through staff training and cash management.
- Managed Wendy’s restaurant operations, optimizing scheduling and shift coverage for operational efficiency.
- Supervised crew training, coaching, and daily performance standards.
- Oversaw food safety and sanitation procedures to maintain compliance and ensure customer safety.
Sales Support Representative
Fastenal Canada
01.2019 - 01.2020
- Managed accounts receivable, quotes, and invoicing to ensure timely payments and satisfaction.
- Responded to telephone and email requests, supported in-store customers, and managed ordering, receiving, packing, and delivering various products.
- Assisted branch sales team by providing customer service and streamlining order processing at Fastenal Canada.
- Prepared product quotes using Fastenal Canada pricing and availability information.
- Entered purchase orders and tracked order status for customers and account managers.
Easyline Telephone Representative
TD Canada Trust
01.2001 - 01.2012
- Listened and inquired to take ownership of client issues, ensuring timely and effective resolutions.
- Recommended account options to customers based on their needs.
- Assisted clients in understanding account features manage their accounts and products. Focus on the client experience and make interactions meaningful.
Assistant Office Manager and Purchaser
Unipetro Inc.
01.1997 - 01.2001
- Managed office operations, overseeing accounts payable, payroll, mail distribution, and merchandise purchasing.
- Managed daily office operations for petroleum distribution support at Unipetro Inc.
- Advised managers on scheduling and purchasing strategies for retail operations.
- Scheduled meetings, service calls, and vendor visits across office teams.
- Coordinated customer records, billing files, and confidential company documents.
Education
Some College (No Degree) - Computer Support Specialist, Business Accounting
Fanshawe College of Applied Arts and Technology
LondonSkills
- Meal assistance
- Medication support
- Resident monitoring
- Vital signs monitoring
- Personal care
- Personal hygiene assistance
- Patient mobility assistance
- Meal assistance
- Living activities support
- Patient companionship
- Incident reporting
- First aid and safety
- Documentation
- Effective communication
- Conflict resolution
- Respectful and compassionate
- Personal care
Volunteer
London Junior Mustangs Football Club, League Registrar, Team Manager, 2015, Present
Computer Skills
London Junior Mustangs Football Club, League Registrar, Team Manager, 2015, Present
Timeline
Unregulated Care Provider/Resident Guest Attendant
Chartwell Strathroy
08.2024 - Current
Restaurant Manager
Wendys
01.2023 - 09.2024
Sales Support Representative
Fastenal Canada
01.2019 - 01.2020
Easyline Telephone Representative
TD Canada Trust
01.2001 - 01.2012
Assistant Office Manager and Purchaser
Unipetro Inc.
01.1997 - 01.2001
Some College (No Degree) - Computer Support Specialist, Business Accounting
Fanshawe College of Applied Arts and Technology