Melissa Doxtator
Southwold,ON
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
1
1
year of professional experience
Work History
Intake/Investigation Worker
Oneida Nation Of The Thames
2212 Elm Avenue
01.2024 - Current
- Receives incoming referrals for allegations of child in need of protection.
- Completed CAS intake over the telephone and/or in person gathering appropriate information such as: Name, telephone number of child and their family, name, address, telephone number of CAS worker, Eligibility, Spectrum Code and Response Time.
- Contact Oneida membership to verify child's registration or eligibility for membership and follow up with the CAS worker to verify Band Representative Services.
- Request and Receive all CAS documents such as: the Societies referral information, investigation summary and the referral disposition, RE: open for child protection or open for other child welfare service and/or "community link" for families in the community and/or no direct client contact/information only.
- Collect, prepare and present all CAS Intake documentation to the Band Representative Manager for assignment.
- Prepare and open case file for all new referrals, enter Intake information into data base software system, to ensure all new documents and paperwork are filed and logged properly in the system and prepare the file for case closure or as a transfer to Band Representative at the completion of an investigation as required.
- Add new referral to the Band Representative monthly statistical spreadsheet as needed.
- Prepare appropriate case documentation records for case transfers to Mnaasged and /or referral information to other internal/external resources and/or collaterals.
- If CAS file is closed at intake, will be responsible to request and receive a "cc" copy of the Society's closing letter to the family and a copy of the Society's closing summary for case management purposes.
- Provide coverage or assist the receptionist/clerical person as needed.
Youth In Transition Worker
Mnaasged Child And Family Services
311 Jubilee Rd, Muncey ON
07.2023 - 11.2023
- Contributed to development of individualized plans to support youth goal achievement.
- Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
- Monitored and evaluated impact of social services on community.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
Jordan's Principle - Family Support Worker
Oneida Nation Of The Thames
2212 Elm Avenue, Southwold, ON N0L 2G0
10.2022 - 04.2023
- Developed strong rapport with clients, fostering trust necessary for effective intervention.
- Developed and implemented programs to support children's mental health and well-being.
- Provided ongoing guidance to at-risk youth, helping them develop essential life skills and coping strategies.
- Organized workshops and training sessions for parents, enhancing their parenting skills and knowledge of child development.
- Documented data and completed accurate updates to case records.
- Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
- Connected families with community resources such as housing assistance, financial aid programs, and educational opportunities.
Education
Mental Health And Addictions
FNTI/Canadore College
North Bay, ON09.2024
Social Service Worker
FNTI/Canadore College
North Bay, ON06.2021
Skills
- Case File Management
- Maintaining Client Records
- Data Confidentiality
- Compassionate communication
- Crisis Intervention
- Intake Assessment
- Critical Thinking Skills
- Active Listening
- Client Advocacy
References
Employment Reference
Vivian Cywink-Peters
519-652-0500
Sovannaroth Yik
519-289-1117
Character Reference
Carolyn Doxtator
519-694-9023
Timeline
Intake/Investigation Worker
Oneida Nation Of The Thames
01.2024 - Current
Youth In Transition Worker
Mnaasged Child And Family Services
07.2023 - 11.2023
Jordan's Principle - Family Support Worker
Oneida Nation Of The Thames
10.2022 - 04.2023
Mental Health And Addictions
FNTI/Canadore College
Social Service Worker
FNTI/Canadore College