Melissa Breton
Petawawa,Canada
Summary
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background cultivating positive relationships and exceeding goals. Community support professional with track record of fostering positive relationships and providing meaningful assistance to individuals in need. Skilled in developing personalized support plans and addressing unique challenges. Team-oriented, adaptable, and reliable with strong focus on achieving impactful results.
Overview
7
7
years of professional experience
Work History
Community Support Worker
Community Living Upper Ottawa Valley
10.2024 - Current
- Assist clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Establish trust-based relationships with clients through empathetic communication and active listening skills.
- Enhance client well-being by providing comprehensive support and resources tailored to individual needs.
- Developing personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
- Provide crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Promoting independence.
Personal Support Worker
Bayshore Homecare Solutions
07.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Personal Support Worker
Niagara Health System
08.2017 - 12.2019
- Handled emergency situations with complete calm and care for individual needs
- Helped family members develop skills for short- and long-term care needs
- Supported individuals' personal hygiene by helping with basic tasks
- Kept clients mobile using training in safe mobility assistance
Personal Support Worker
Marianhill
01.2018 - 01.2019
- Encouraged patient independence with caring support for personal hygiene and mobility needs
- Delivered expert care to clients convalescing or incapacitated by illness or injury
- Supported individuals' personal hygiene by helping with basic tasks
- Provided clients with communication assistance, typing correspondence and obtaining information from outside sources
Education
Degree - Personal Support Worker Certification
Port Colborne School
Port Colborne, ON07.2013
Skills
- Critical-thinking skills
- Household Maintenance
- Leadership skills
- Time management skills
- People management
- Interpersonal skills
- Basic Computer
- Microsoft office
- Word
- Google Drive
- Docs
- Individualized support
- Disability Awareness
- Behavioral support
- Transportation Assistance
Awards
- Food Handlers Certificate
- FA/CPR Level C, 10/18/15, 10/18/18
- OMVIC License, 06/01/19
Timeline
Community Support Worker
Community Living Upper Ottawa Valley
10.2024 - Current
Personal Support Worker
Bayshore Homecare Solutions
07.2024 - Current
Personal Support Worker
Marianhill
01.2018 - 01.2019
Personal Support Worker
Niagara Health System
08.2017 - 12.2019
Degree - Personal Support Worker Certification
Port Colborne School
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