To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Community Support Worker
Independent Advocacy
10.2019 - 07.2023
Supported clients in developing goals and social skills, improving individual wellness and productivity.
Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
Planned and hosted on- and off-campus community service activities.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Kept accurate records of patients' care, condition, and progress.
Developed rapport to create safe and trusting environment for care.
Assisted with patient transfer and ambulation.
Maintained clean, safe, and well-organized patient environment.
Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
Cashier, Customer Service Desk
Walmart
05.2019 - 05.2023
Responsible for solving customer complaints and providing information
Warmly greet customers and direct them to correct in store section to locate their desired products.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Answered questions about store policies and addressed customer concerns.
Trained staff on operating procedures and company services.
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Created and reviewed invoices to confirm accuracy.
Built relationships with customers to encourage repeat business
Education
High School Diploma -
GGSVM Sr. Sec. School
Ratwara Sahib, Punjab
03.2017
Community Support Worker Certificate Program -
NorQuest College
Edmonton, AB
12.2019
Administrative Professional -
NorQuest College
Edmonton, AB
12.2020
Skills
Exceptional communication skills, team leadership, time management and verbal skills
Compassionate, flexible and has an ability to give warm encouragement
Good administrative services like handling data and rapports
Critical thinking and decision-making skills
Always maintain privacy of all the individuals
Knowledge of available services and resources in the field of community support worker
Knowledge of CPR and First Aid techniques
Have a criminal record check and vulnerable sector check