Melisha Russell
Edmonton,AB
Summary
Personable and proactive with passion for delivering exceptional guest experiences. Demonstrates solid understanding of customer service principles, coupled with strong communication and problem-solving skills. Committed to creating welcoming environment and ensuring high levels of guest satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fast Food Cashier
McDonald's Restaurant
Edmonton
05.2024 - Current
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
Food Service Worker
Marcos
Grand Bahama
08.2024 - 08.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Picker Packer
Imperial Distributors Inc
Edmonton, AB
09.2022 - 01.2024
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Education
Flight Attendant Training
Norquest College
Edmonton, None06-2024
High School Diploma -
M.E Lazerte High School
Edmonton, AB06-2022
Skills
- Customer service
- Cleaning
- Cash handling
- Punctual and reliable
- Problem-solving
- Drive-thru operations
- Order taking
- Drink preparation
- Team leadership
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Languages
English
Native or Bilingual
Certification
- First Aid, and CPR
Timeline
Food Service Worker
Marcos
08.2024 - 08.2024
Fast Food Cashier
McDonald's Restaurant
05.2024 - Current
Picker Packer
Imperial Distributors Inc
09.2022 - 01.2024
Flight Attendant Training
Norquest College
High School Diploma -
M.E Lazerte High School