Dez Perault
Niagara Falls,ON
Summary
Dynamic and dedicated professional with extensive experience at Gina Caruso, excelling in customer service and cash handling. Proven ability to thrive in high-pressure environments while maintaining cleanliness and operational efficiency. Recognized for strong problem-solving skills and a friendly demeanor, ensuring customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Fast Food Cashier
Gina Caruso
4835 Victoria Ave, Niagara Falls, ON L2E 4C4
08.2022 - Current
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
- Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
- Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Improved operational efficiency by assisting with opening/closing tasks such as restocking supplies or cleaning equipment thoroughly after each shift.
Fast Food Worker
Gina Caruso
4835 Victoria Ave, Niagara Falls, ON L2E 4C4
08.2022 - Current
Retail Worker
Sherri Flynn
4945 Clifton Hill, Niagara Falls, ON L2G 3N5
06.2023 - 09.2023
Education
Stamford Collegiate
5775 Drummond Rd, Niagara Falls, ON L2G 1T5Skills
- Customer service
- Cleaning
- Punctual and reliable
- Cash handling
- Cleanliness and hygiene
- Listening and comprehension
- Problem-solving
- Stress tolerance
- Phone etiquette
- Safe food handling
- Food safety standards
- Cooking
- Point of sale proficiency
- Time management
- Order taking
- Order fulfillment
- Quality control awareness
- Cash drawer balancing
- Supply restocking
- Friendly and outgoing
- Patience and empathy
- Verbal and written communication
- Cross-training
- Hospitality and accommodation
- Front of house supply stocking
- Upselling strategies
- Refunds and exchanges
- Customer assistance
Languages
English
Full Professional
Timeline
Retail Worker
Sherri Flynn
06.2023 - 09.2023
Fast Food Cashier
Gina Caruso
08.2022 - Current
Fast Food Worker
Gina Caruso
08.2022 - Current
Stamford Collegiate