Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Melisa Laczo

Chatham-Kent,Canada

Summary

Dynamic supervisor with a proven track record at Ridge Kids Daycares, excelling in employee training and operational policy development. Adept at fostering a motivating environment, I enhanced team morale and productivity. Skilled in performance monitoring and effective communication, I am committed to achieving organizational goals while nurturing staff development.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Supervisor

Ridge kids Daycares
Ridgetown, Canada
11.2017 - Current
  • Company Overview: Ridge Kids Childcare Center.
  • Frontline employee from 2017 to 2020.
  • Mentor, Educator from 2020 to 2024.
  • Supervisor of School Age Programs and Assistant Supervisors since 2024 at St. Michael's location.
  • Conducted monthly meetings with team members to discuss upcoming tasks and project deadlines.
  • Trained new employees on company policies and procedures.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.

RECE

06.2016 - Current

Supervisor

Swish Chalet
Chatham-Kent, Canada
06.2019 - 11.2020
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Complied with company policies, objectives and communication goals.

Early Childhood Educator

Pluto Child care center
Kitchener, Canada
06.2016 - 10.2017
  • Early Childhood Educator in a Toddler setting.

Education

Early Childhood Education -

St Clair College
Chatham, ON
01-2016

High school diploma -

General Amherst
01-2012

Skills

  • CPR certified
  • Employee training
  • Operational policies
  • Performance monitoring
  • Scheduling management
  • Effective communication
  • Staff development
  • Employee development
  • Policy enforcement
  • Goal oriented
  • Relationship building
  • Organizational skills
  • Classroom management
  • Experience with school-age children
  • Strong communication skills
  • Creative
  • Adaptable

Certification

RECE, 06/01/16, Present

Timeline

Supervisor

Swish Chalet
06.2019 - 11.2020

Supervisor

Ridge kids Daycares
11.2017 - Current

RECE

06.2016 - Current

Early Childhood Educator

Pluto Child care center
06.2016 - 10.2017

Early Childhood Education -

St Clair College

High school diploma -

General Amherst

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Melisa Laczo