Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Melika Clarkson

Richmond Hill,ON

Summary

To obtain a position as a Full Time Job where I can effectively utilize my customer service and communication skills with your company. Demonstrate well developed personal, interpersonal and communication skills Excellent time management skills, ability to plan, implement and meet priorities Respectful, friendly, dependable, trustworthy and hard working Computer proficiency in Microsoft Word, PowerPoint, Internet search engines and Email Able to work flexibly and effectively on own initiative with the organizational skills required to ensure that assigned tasks were completed on time and to the highest standard of quality and accuracy 8 years of customer service experience

Overview

9
9
years of professional experience
1
1
Certification

Work History

Administrator

BOOMERANG HEALTH POWERED BY SICKKIDS
09.2022 - 09.2023
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.
  • Checked patient insurance, demographic and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Used computer programs and registration systems to schedule patients for routine and complex

procedures. EMR(OSCAR)

  • Faxing documents, as well as scanning documents into patients chart.

Medical Receptionist

BIO HEALTH
03.2021 - 09.2022
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.
  • Checked patient insurance, demographic and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Completed patient referrals to other medical specialists.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures. EMR(OSCAR)

Receptionist

Chrysler/Subaru
2020 - 2021
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Entered data in CDK software and ONE-EIGHTY to keep records of important information, licensing vehciles
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Maintained financial records to verify timely clearance of credit and debit activities.

Customer Service

Shoppers Drug Mart
01.2015 - 01.2021
  • Assisting customers with their needs on the floor.
  • Continuing receiving excellent CSI.
  • Deposit cash and register till for the cashiers.
  • Answer phones regarding customer questions/concern and make sure its been taking care of Greet and assist customers by providing information and resolving their complains.
  • Issue receipts, refunds, change due to customer.
  • Confirm price checks with merchandiser.
  • Help customers find products they cannot find on the floor Work with lottery terminal.
  • Introduce the promotion to customers.
  • Bank.

Office Administrator, Marketing Director

Luxury Broker Real Estate Inc
2018 - 2020
  • Following up with clients.
  • Preparing documents for the agents.
  • Communicating and confirming with client with any upcoming showings, feedback.
  • Answered phone lines.
  • Monitoring emails, photocopy, fax, mail.
  • Social media advertising just listed, sold properties.

Education

High School Diploma -

Skills

  • Office equipment operations
  • Multi-line telephone skills
  • Recordkeeping and bookkeeping
  • Business operations understanding
  • Organization and efficiency
  • Data entry
  • Service-oriented mindset
  • Multitasking and prioritization
  • Professional and polished presentation
  • People skills

Languages

Persian
Professional Working

Certification

  • Medical Terminology, St John Ambulance - November 2023

Timeline

Administrator

BOOMERANG HEALTH POWERED BY SICKKIDS
09.2022 - 09.2023

Medical Receptionist

BIO HEALTH
03.2021 - 09.2022

Customer Service

Shoppers Drug Mart
01.2015 - 01.2021

Receptionist

Chrysler/Subaru
2020 - 2021

Office Administrator, Marketing Director

Luxury Broker Real Estate Inc
2018 - 2020

High School Diploma -

Melika Clarkson