Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Hobbies and Interests
Strengths
Interests
Timeline
Generic

Melchisedeck Mvita

Trois-Rivières

Summary

Motivated and reliable professional with over two years of experience in customer service and database management. Recently completed a Bachelor's degree in Computer Science with a specialization in Data Science, and previously earned a diploma in Business Management (Kenya). Currently pursuing the Google Data Analytics Certificate to deepen analytical and data visualization skills. Known for being versatile, organized, proactive, and responsible, with a keen eye for detail and a creative, mature approach to problem-solving. Ready to contribute meaningfully in a collaborative and fast-paced work environment.

Overview

4
4
years of professional experience

Work History

Customs Clerk

Axxess International Inc.
08.2024 - Current
  • Processing of documents required for import and export of goods, ensuring compliance with customs procedures, Customer Service.
  • Verify compliance of shipments with regulations and resolve customs clearance issues.

IT Support Internship

Axxess International Inc.
05.2024 - 08.2024
  • Provide level 1-2 technical support for Axxess International Inc. systems, following departmental protocols and maintaining documentation.
  • Perform maintenance, backups, and updates to improve user efficiency, and complete tasks assigned by colleagues and supervisor.

Customs Clerk

Axxess International Inc.
08.2021 - 05.2024
  • Processing of documents required for import and export of goods, ensuring compliance with customs procedures, Customer Service.
  • Verify compliance of shipments with regulations and resolve customs clearance issues.

Sales and Customer Service Agent

Go Depo – Entreposage
04.2021 - 08.2021
  • Contract submission, dispute management, site inspection and customer service.

Education

Bachelor - Information Technology

Université Du Québec À Trois-Rivières
Trois-Rivières, QC
06.2025

Diploma - Business Management

Strathmore University
Nairobi, NA
09.2021

High School Diploma -

Complexe Scolaire Bozindo
Kinshasa, KN
07.2017

Skills

  • Litigation Management: Experience in conflict resolution and dispute management
  • IT Support Software: Active Directory, Microsoft 365 Admin, Exchange, LogMeIn, SolarWinds
  • Microsoft Office Suite: Expertise in Excel, PowerPoint, Word, Outlook, Teams
  • Programming languages: Java, JavaScript, HTML, CSS, Python, C, SQL

  • Databases: MongoDB, MySQL, Microsoft Access
  • Programming libraries and tools: NumPy, Pandas, Matplotlib
  • Development environments: Visual Studio, Eclipse, IntelliJ, Rider, PyCharm, Google collab, VS code
  • Versioning tools: Git, GitHub, GitLab

Accomplishments

  • Alter Ego' application (in progress):
  • Development of a daily management application integrating organization, fi nance tracking and task planning, with a scalable modular architecture.

  • 3D object detection (Deep Learning):
  • Study and implementation of deep learning algorithms for the recognition and classification of 3D objects.

  • Automated census of job offers in France:
  • Development of a Python script using the France Travail API to store and analyze job market trends in MongoDB.

  • Network simulation in Java
  • Development of a network simulator with connection management, transport and segmentation. Implemented classes representing network protocols and communication between layers.

  • Data analysis of a ticket management system (Stage ensupport informatique, Montréal):
  • Extracted and analyzed data to identify trends and optimize technical support using data science tools.

Languages

English
Professional Working
French
Native or Bilingual

Hobbies and Interests

Billard: Loisir, Boxe: Loisir, Soccer: Loisir

Strengths

  • Adaptability: Ability to integrate easily into a changing environment
  • Communication: Excellent oral and written communication skills and Bilingual
  • Teamwork: Organizational skills and ability to work in a multidisciplinary team.

Interests

  • Boxing
  • Basket-Ball
  • MMA
  • Soccer
  • Tennis

Timeline

Customs Clerk

Axxess International Inc.
08.2024 - Current

IT Support Internship

Axxess International Inc.
05.2024 - 08.2024

Customs Clerk

Axxess International Inc.
08.2021 - 05.2024

Sales and Customer Service Agent

Go Depo – Entreposage
04.2021 - 08.2021

Bachelor - Information Technology

Université Du Québec À Trois-Rivières

Diploma - Business Management

Strathmore University

High School Diploma -

Complexe Scolaire Bozindo
Melchisedeck Mvita