MELAT GEBRE
Los Angeles
Summary
Ambitious, hardworking, and resilient undergraduate at the University of Southern California, enduring in the role of residential real estate.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hostess
Busboys And Poets
11.2022 - 08.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Lifeguard
Upton Hill Regional Park
05.2019 - 08.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Responded to emergency situations in a timely, efficient manner.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Demonstrated rescue techniques and provided first aid in emergency situations.
Education
Bachelor of Science - Business Administration
University of Southern California
Los Angeles, CA05.2027
High School Diploma -
Justice High School
Falls Church, VA06.2023
Skills
- Effective Leadership Skills
- Strong Work Ethic
- Self-Motivated
- Detail-Oriented Scholar
- Passionate Innovator
- Strategic Risk-taker
Extra Curricular Activities
- Co-President of Black Student Association
- Co-President of Model General Assembly
- Pack Ambassador
- Neighborhood Business, "Melat and Esmeraldas Helping Hands,"
- Traveling Braiding Business
- 115+ hours of community service
Certification
Digital Marketing Certificate, Hubspot Academy, 2023
Languages
Amharic
Native or Bilingual
English
Native or Bilingual
Timeline
Hostess
Busboys And Poets
11.2022 - 08.2023
Lifeguard
Upton Hill Regional Park
05.2019 - 08.2019
Bachelor of Science - Business Administration
University of Southern California
High School Diploma -
Justice High School