Melanie Manguila
Hayward
Summary
I am first generation college student in my family. I am a Mexican American women. I excel in front office operations and customer engagement. i have abilities to manage confidential information and foster positive relationships. Skilled in lesson planning , conflict resolution while enhancing development through engaging activities for chiildren. I am also a kind fast learning individual who has great team bonding skills.
Overview
1
1
year of professional experience
Work History
Administrator Assistant
Key Academy Charter School
03.2023 - 04.2024
- Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
- Managed confidential information with discretion, ensuring the privacy of sensitive documents.(HIPPA)
- Managed incoming mail and correspondence, distributing items as necessary while maintaining confidentiality of sensitive materials.
- Maintained a professional office environment, ensuring cleanliness and proper organization of supplies.
- Worked with students in classrooms
- Performed routine tasks by scanning, filing, and copying documents.
Childrens Leader
Key Academy Charter School
12.2022 - 03.2023
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Utilized positive reinforcement techniques to encourage good behavior.
- Monitored children's activities to verify safety and wellbeing.
- Provided emotional support and guidance to children during difficult times.
Education
Impact Academy of Arts And Technology
Hayward, CASkills
- Front office operations
- Customer engagement
- Verbal communication
- File organization
- Lesson planning
- Relationship building
- Conflict resolution
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrator Assistant
Key Academy Charter School
03.2023 - 04.2024
Childrens Leader
Key Academy Charter School
12.2022 - 03.2023
Impact Academy of Arts And Technology
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