JOAL HERRERA
Calgary,Canada
Summary
Compassionate Health Care Aide with hands-on training in assisting residents with personal care, activities of daily living, feeding, and emotional support in long-term and dementia settings. I'm attentive to changes in health, making sure to observe, document, and communicate clearly with the health care team. I bring patience, empathy, and reassurance, offering emotional support and companionship. Dedicated to providing safe, respectful, and person-centered care every day.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Volunteer
Rockyview General Hospital
Calgary, AB
05.2025 - Current
- Greeted and supported patients, families, and visitors in the Emergency Department.
- Provided wayfinding and escorting to triage, admitting, and treatment areas.
- Helped maintain a calm, organized waiting area and offered comfort items when needed.
- Assisted staff with non-clinical tasks such as retrieving wheelchairs and organizing supplies.
- Reported safety concerns and always followed confidentiality protocols.
Barista
Coco Fresh Tea & Juice
Calgary, AB
03.2025 - Current
- Prepared bubble tea drinks quickly and accurately while following food safety standards.
- Provided friendly customer service and handled POS transactions.
- Restocked ingredients and maintained clean, organized workplace.
Student Health Care Aide
Chinook Intercare
Calgary, AB
11.2025 - 12.2025
- Assisted residents with full personal care, including bathing, grooming, dressing, toileting, and pericare.
- Used calm, gentle communication and redirection techniques to support residents with dementia.
- Performed safe transfers using mechanical lifts and good body mechanics.
- Repositioned residents and followed care plans to prevent skin breakdown.
- Monitored, documented, and reported changes in behaviour, cognition, and physical status of the residents.
- Supported feeding, hydration, comfort, and safety while maintaining infection control practices.
Student Health Care Aide
Sarcee Carewest
Calgary, AB
10.2025 - 11.2025
- Provided personal care while promoting dignity, independence, and comfort.
- Assisted with mobility using lifts, transfer belts, and proper body mechanics.
- Repositioned residents and performed pressure-relief routines to support skin integrity.
- Accurately documented care activities and reported any changes in health status to nurses.
- Encouraged hydration, assisted feeding, and maintained a clean, safe environment.
Student Health Care Aide
Southwood Intercare
Calgary, AB
08.2025 - 08.2025
- Assisted with ADLs and followed individualized care plans to provide person-centered care.
- Supported safe mobility and transfers using mechanical lifts and sit-to-stand devices.
- Repositioned residents and maintained safety through fall-prevention measures.
- Observed, reported, and documented physical and behavioral changes immediately.
- Provided emotional support, reassurance, and meaningful interaction to the residents and collaborated with interdisciplinary teams.
Education
HEALTH CARE AIDE CERTIFICATE PROGRAM -
ABES COLLEGE
Calgary, ABSkills
- ADLs and Personal Care
- Mobility and Safety
- Positioning and Fall Prevention
- Nutrition Support
- Emotional Support
- Observation and Reporting
- Person-Centered Care
- Compassionate Communication
- Prioritization
- IP&C
- Dementia Support
- Reliability and Confidentiality
- Safe Body Mechanics
Certification
- ROL - InfoCare - On Our Best Behaviours, 05/19/25
- WHMIS 2015 Worker Education (Generic) (CSTS 2020), 05/20/25
- Basic Life Support (BLS), 06/06/25
- It's Your Move, 07/15/25
- Alberta Food Safety Basics, 07/28/25
- Canadian Remote Access for Dementia Learning Experiences + (CRADLE +), 08/04/25
- CPI/ NCVI (Nonviolent Crisis Intervention), 11/13/25
References
Available upon request.
Volunteer Experience
VOLUNTEER, ROCKYVIEW GENERAL HOSPITAL - EMERGENCY DEPARTMENT, Calgary, AB, 05/01/25, Present, Greeted and supported patients, families, and visitors in the Emergency Department., Provided wayfinding and escorting to triage, admitting, and treatment areas., Helped maintain a calm, organized waiting area and offered comfort items when needed., Assisted staff with non-clinical tasks such as retrieving wheelchairs and organizing supplies., Reported safety concerns and always followed confidentiality protocols.
Additional Competencies
- Person-Centered Care
- Compassionate Communication
- Prioritization
- IP&C
- Dementia Support
- Reliability and Confidentiality
- Safe Body Mechanics
Timeline
Student Health Care Aide
Chinook Intercare
11.2025 - 12.2025
Student Health Care Aide
Sarcee Carewest
10.2025 - 11.2025
Student Health Care Aide
Southwood Intercare
08.2025 - 08.2025
Volunteer
Rockyview General Hospital
05.2025 - Current
Barista
Coco Fresh Tea & Juice
03.2025 - Current
HEALTH CARE AIDE CERTIFICATE PROGRAM -
ABES COLLEGE