Melanie Hamlin, RN, BSN

RN Coordinator of the Call Center; my job was to speak to patients or care givers or parents of patients regarding all manner of topics-advice for life threatening scenarios as well as advice on benign issues (triage nurse for many complaints; also relayed messages from health care providers to the patient, over the phone.
I refilled prescriptions and discussed medications at length with patients.
I covered a department in scheduling hospital follow up appointments, which included reviewing hospital records and determining the severity of the hospital visit and speaking with the patient and scheduling an appointment.
Next Gen EMR used.

Travel ED RN in a large, busy, level 1 trauma ED; caring for all levels of sick patients, including those in respiratory distress, with COVID and performing IV placement, blood draws and assessments.

Worked a variety of shifts and collaborated with all disciplines within the hospital and Emergency Department.

Travel ED RN in a large, busy ED; caring for all levels of sick patients, including those in respiratory distress, with COVID and performing triage assessments.

Worked a variety of shifts and collaborated with all disciplines within the hospital and Emergency Department.

Worked on a small team of Anesthesiologists and nurses to sedate pediatric patients for procedures and then recover them afterwards.

• Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
• Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
• Worked in a variety of settings, from MRI, Xray, OR, CT and treatment rooms.
• Difficult conversations with pediatric patients and their families, and taught to their levels of understanding and needs.

• Empathetically communicated with victims to facilitate collection of evidence and employ treatments, establishing a safe and comfortable environment for them.
• Earned and maintained Oregon and Washington License as Registered Nurse (I am currently in process of obtaining my SANE certification, setbacks due to Covid have delayed certification, but am currently working as SANE RN).

• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Applied nursing expertise to meet needs of variety patients in challenging, high stress environment. Patient populations include heme/onc, orthopedic injuries, viral illness (including Covid) as well as abuse/sexual assault and psych patients of all ages, up to 18.
• Implemented interventions, including medication and IV administration, catheter insertion and airway management.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs.

• Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
• Equipped patients with tools and knowledge needed for speedy and sustained recovery.
• Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
• Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion. Patients ranged from overnight observation for chest pain, to open heart surgery prep and recovery.
• Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.