Melanie Carbajal
San Pablo
Summary
Dynamic catering professional with extensive experience excelling in guest service and food presentation. Proven ability to enhance customer satisfaction by addressing dietary needs and ensuring quality service for large events. Bilingual in Spanish, skilled in safe food handling and maintaining cleanliness, contributing to seamless event execution.
Personable and reliable candidate with strong communication skills and positive, upbeat attitude. Possesses understanding of food safety standards and event coordination, combined with ability to handle multiple and unexpected tasks efficiently. Aiming to contribute to seamless service and memorable guest experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Catering Server
Kitchenina
10.2024 - Current
- Coordinated with event planners to align service delivery with specific client requirements and expectations.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Contributed to team success by cross-training in various roles such as bartender, server assistant, or line cook when necessary.
- Utilized proper food handling techniques to establish safety and quality of food served.
- Increased customer satisfaction by addressing dietary restrictions and providing alternative options when needed.
Catering Server
California Rose Catering
04.2022 - Current
- Delivered exceptional service during events, ensuring guest satisfaction and adherence to catering standards.
- Assisted in setup and breakdown of event spaces, maintaining organizational efficiency throughout events.
- Collaborated with kitchen staff to ensure timely food service and presentation quality.
- Assessed meal preparation to check creation of special orders and cooking procedures.
- Handled food and beverage orders for up to 800 guests, delivering prompt and friendly service.
Education
Bachelor of Arts - Architecture
Berkeley, CA05-2028
High School Diploma -
Aspire Richmond California College Preparatory Academy
Richmond, CA06-2024
Skills
- Stress tolerance
- Guest service
- Cleaning and sanitizing
- Strong communication skills
- Safe food handling
- Food presentation
- Beverage service
- Bilingual - Spanish
- Cleanliness maintenance
- Set up procedures
- Food allergy awareness
- Menu memorization
Certification
- Food Safety Training - October 2024
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Catering Server
Kitchenina
10.2024 - Current
Catering Server
California Rose Catering
04.2022 - Current
Bachelor of Arts - Architecture
High School Diploma -
Aspire Richmond California College Preparatory Academy