Vincent Seddiqi
Martinez
Summary
Versatile and dynamic professional with a proven track record in guest service and landscape maintenance, highlighted by a tenure at McCalls. Excelled in stress management and equipment management, enhancing customer satisfaction and operational efficiency. Demonstrated exceptional problem-solving abilities and a positive attitude, contributing significantly to team success and performance improvement.
Overview
6
6
years of professional experience
Work History
Catering Server
McCalls
09.2023 - Current
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Received positive feedback from clients regarding attention to detail, promptness, and overall professionalism during catered events.
- Loaded and unloaded delivery van carefully to maximize efficiency.
- Arranged linens and table settings according to seating plan and event theme.
- Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
- Contributed to team success by cross-training in various roles such as bartender, server assistant, or line cook when necessary.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Utilized proper food handling techniques to establish safety and quality of food served.
- Sanitized tableware and chafing dishes before catering event to avoid infection and comply with hygiene standards.
- Supported the creation of memorable experiences for guests by delivering exceptional tableside service at weddings, corporate events, and private parties.
- Supported catering team morale by consistently bringing a positive attitude and strong work ethic to each event assignment.
- Provided professional beverage service, including wine selection guidance and pairing recommendations.
- Increased customer satisfaction by addressing dietary restrictions and providing alternative options when needed.
- Set up banquet tables and chairs based on event requirements.
- Adhered to all health and safety regulations while serving food and beverages.
- Answered guest questions about event plans and food service choices.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Inspected dishes and utensils for cleanliness.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
Landscaper
Green Team Landscaping & Maintenance
09.2018 - Current
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
- Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
- Trained new team members on best practices in landscaping techniques ensuring consistent quality across all projects.
- Installed lights, sprinklers and other outdoor features based on requirements.
- Optimized irrigation systems for water conservation efforts while maintaining healthy lawns and gardens.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Cut trees and shrubs to shape and maintain landscape.
- Maintained gardening tools by replacing blades and fluids.
- Installed stonework according to landscape design plan and client specifications.
- Collaborated with gardeners to plan and design outdoor spaces.
Server
Bambinos
08.2020 - 08.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Landscaper
Caltrans
09.2019 - 09.2020
- Maintained grounds by trimming, weeding, and general clean-up.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
- Trained new team members on best practices in landscaping techniques ensuring consistent quality across all projects.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Removed debris and waste from outdoor areas.
- Cut trees and shrubs to shape and maintain landscape.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Maintained gardening tools by replacing blades and fluids.
Education
High School Diploma -
Clayton Valley Charter High School
Concord, CA08.2017
Skills
- Stress tolerance
- Guest service
- Cleaning and sanitizing
- Strong communication skills
- Equipment management
- Cleaning skills
- Order taking
- Issue resolution
- Stress management
- Performance improvement
- Decision-making
- Team collaboration
- Clear communication
- Punctual and reliable
- Multitasking and organization
- Attention to detail
- Problem-solving
- Positive attitude
Languages
Spanish
Limited Working
Timeline
Catering Server
McCalls
09.2023 - Current
Server
Bambinos
08.2020 - 08.2021
Landscaper
Caltrans
09.2019 - 09.2020
Landscaper
Green Team Landscaping & Maintenance
09.2018 - Current
High School Diploma -
Clayton Valley Charter High School
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