Joban Preet
Surrey,BC
Summary
Dynamic and results-driven professional with a positive attitude and proven team leadership skills. At Fort Pub & Grill, I effectively resolved customer complaints, enhancing satisfaction and fostering a productive work environment. Skilled in cash handling and problem-solving, I consistently maintained high standards of safety and efficiency in all operations.
Overview
5
5
years of professional experience
Work History
Shift Leader/Restaurant Server
Fort Pub & Grill
01.2022 - Current
- Serve food and beverage promptly with focused attention to customer needs.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Resolved conflicts between employees to maintain positive and productive work environments.
Department Lead
Mark's Work Wearhouse
07.2021 - 08.2022
- Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
- Boosted overall employee morale by fostering a positive work environment and promoting open communication.
- Oversaw efficient inventory stocking and supply rotation.
- Set up displays and trained employees on current promotions.
Baker
COBS Bread Bakery
08.2020 - 07.2021
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Education
Associate of Arts - Accounting
Langara College
Vancouver, BC08-2021
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
Timeline
Shift Leader/Restaurant Server
Fort Pub & Grill
01.2022 - Current
Department Lead
Mark's Work Wearhouse
07.2021 - 08.2022
Baker
COBS Bread Bakery
08.2020 - 07.2021
Associate of Arts - Accounting
Langara College
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