Mehboob-ur-Rehman Ansari
Markham,ON
Summary
Energetic team player supports sales staff by providing sales data, market trends, forecasts, account analyses, and new product information while relaying customer service requests: successfully planning marketing campaigns and branding initiatives for product collection. Positive marketing team manager engaged in advertising, product positioning support, and promotion.
Overview
8
8
years of professional experience
Work History
Customer Care Agent
AAS Canada Inc
01.2023 - Current
- Provide empathetic assistance to distressed customers, demonstrating genuine concern for their needs and fostering brand loyalty.
- Contributed towards positive working environment by actively supporting colleagues during busy periods or when faced with challenging situations.
- Participated in regular team meetings designed to evaluate current processes, share ideas for improvement, and celebrate successes achieved within department.
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Assistant Marketing Manager
Koh-e-Noor TV
09.2015 - 06.2023
- Analyzed market trends and competitor activities to inform marketing decisions and capitalize on opportunities.
- Successfully managed multiple vendor relationships including agency partners, freelance designers, and technology providers ensuring timely delivery of assets necessary for marketing initiatives.
Education
MBA -
Preston University
Islamabad, Pakistan01.2015
Bachelor of Arts -
University of The Punjab
Lahore, Pakistan01.2012
Skills
- Verbal / Written Communication Skills
- Interpersonal Skills
- Computer Operations
- Computerized Accounting
- Administrative Skills
- Microsoft Office (Word-Excel- PowerPoint)
- Market Analysis
- Market Research
Additional Information
7 years of Experience in Marketing, Administration, and Office Management.
Timeline
Customer Care Agent
AAS Canada Inc
01.2023 - Current
Assistant Marketing Manager
Koh-e-Noor TV
09.2015 - 06.2023
MBA -
Preston University
Bachelor of Arts -
University of The Punjab
Personal Qualifications
- M.B.A (Specialization in Marketing), Preston University, 2015
- Bachelor of Arts (B.A), University of the Punjab, 2012
Personal Qualifications
- M.B.A (Specialization in Marketing), Preston University, 2015
- Bachelor of Arts (B.A), University of the Punjab, 2012
Personal Qualifications
- M.B.A (Specialization in Marketing), Preston University, 2015
- Bachelor of Arts (B.A), University of the Punjab, 2012
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