Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mehakpreet Kaur

New Westminster

Summary

Detail-oriented administrative professional with experience in customer service, scheduling, and data entry. Proven ability to manage operations, train teams, and ensure client satisfaction. Successfully coordinated field operations, handled customer inquiries, and assisted with financial tracking. Eager to leverage strong organizational and communication skills to contribute to efficient operations and enhance client experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Administrative

Shack Shine
Vancouver
01.2025 - Current
  • Orchestrated scheduling and meticulously maintained customer records.
  • Responded to all incoming calls and emails with professional customer service.
  • Coordinated with field teams to ensure smooth daily operations.
  • Performed accurate data entry and updated job details systematically.
  • Assisted with invoicing and diligently tracked payments.
  • Resolved customer issues, ensuring high levels of client satisfaction.
  • Supported payroll processing, data entry, and reporting tasks.

Manager

Mary Brown’s
Vancouver
12.2023 - 08.2025
  • Led and trained a team of over 20 staff members in daily operational procedures.
  • Sustained high service quality standards while enhancing team productivity.
  • Developed structured training programs to optimize workflow efficiency.

Volunteer Pharmacy Assistant

Ritu Medical Hall
Barnala, India
01.2023 - 11.2023
  • Assisted customers with prescription and over-the-counter medications.
  • Organized and stocked medicines on pharmacy shelves.
  • Checked inventory and monitored medication expiry dates.
  • Handled billing, cash payments, and maintained basic pharmacy records.

Education

Diploma - Marketing Management

British Columbia Institute of Technology (BCIT)
BC
12.2025

Course - Dispatch course & Freight Brokerage Course

ITS Dispatch academy
ON
06.2025

Skills

  • Inventory & Stock Management
  • Office & Administrative Support
  • Excellent Verbal & Written Communication
  • Attention to Detail
  • Team Collaboration
  • Customer Service Excellence
  • Time Management

Languages

English,Punjabi,Hindi
Native or Bilingual

Certification

Standard - First-Aid

Timeline

Administrative

Shack Shine
01.2025 - Current

Manager

Mary Brown’s
12.2023 - 08.2025

Volunteer Pharmacy Assistant

Ritu Medical Hall
01.2023 - 11.2023

Diploma - Marketing Management

British Columbia Institute of Technology (BCIT)

Course - Dispatch course & Freight Brokerage Course

ITS Dispatch academy
Mehakpreet Kaur