Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
4
4
years of professional experience
Work History
Food and Beverage Server
Regent Family Restaurant & Neighbourhood Pub
Regina, SK
03.2022 - Current
Maintained a clean and organized dining area for an enjoyable guest experience.
Remained focused, calm and professional during peak rush hours.
Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.
Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
Adhered to health and safety standards while handling food and beverages.
Food Server
Olive Garden
Regina, SK
03.2023 - 12.2023
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Enhanced customer satisfaction by providing efficient and friendly food service.
Managed cash register accurately, ensuring proper handling of transactions and tips.
Cultivated warm relationships with regular customers.
Customer Service Representative
Kfc
Kelowna, BC
01.2020 - 12.2022
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Business Administration Diploma - Human Resource Management
Okanagan College
Kelowna, BC
12.2022
Skills
Food handling safety
Food safety practices
Guest satisfaction
Guest service
Food Running
Tableside Etiquette
Allergy awareness
Inventory Management
Languages
English
Professional Working
Timeline
Food Server
Olive Garden
03.2023 - 12.2023
Food and Beverage Server
Regent Family Restaurant & Neighbourhood Pub
03.2022 - Current
Customer Service Representative
Kfc
01.2020 - 12.2022
Business Administration Diploma - Human Resource Management