MEHAKJOT KAUR
Truro
Summary
Adaptable and detail-oriented individual with strong skills in conflict resolution, customer communication, and order processing. Known for consistently delivering exceptional service, enhancing team efficiency, and contributing to a positive work environment. Eager to leverage my skills in a full-time role with a flexible schedule.
Overview
4
4
years of professional experience
Work History
Supervisor
Tim Hortons
09.2022 - 04.2025
- Working as a Supervisor, managing shift operations and staff performance.
- Delivered outstanding customer service to enhance customer satisfaction and retention.
- Trained and mentored new staff to ensure consistent performance.
- Streamlined inventory processes, reducing waste and improving accuracy.
- Supported corporate promotions and consistently exceeded sales targets.
- Solved customer issues efficiently and contributed to a collaborative team culture.
- Worked as a cashier and learned to handle difficult customer situations professionally.
Cosmetologist
Beauty Shop
01.2021 - 02.2022
- Worked in a professional beauty shop offering skin care and beauty services.
- Applied knowledge of various skin textures and skin care products to suggest suitable treatments.
- Delivered quality customer service in a fast-paced environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Education
Diploma - Computer System Networking
Canadore College
Mississauga, ONSenior Secondary Education - Non-Medical Stream
Punjab Public School
Ferozepur, PunjabOne-year certification - Cosmetology
Skills
- Fluent speaker of English, Hindi, and Punjabi
- Experienced in PowerPoint and Excel
- Effective problem-solving abilities
- Accountable and safety-focused
- Team-oriented and independent worker
- Adaptable to changing work environments
- Physically capable of long working hours
- Staff management
- Customer service
Languages
English
Native or Bilingual
Timeline
Supervisor
Tim Hortons
09.2022 - 04.2025
Cosmetologist
Beauty Shop
01.2021 - 02.2022
One-year certification - Cosmetology
Diploma - Computer System Networking
Canadore College
Senior Secondary Education - Non-Medical Stream
Punjab Public School
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