Summary
Overview
Work History
Education
Skills
Certification
License
Timeline
Generic

Mehak Goyal

Kamloops,BC

Summary

Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Screening Officer

Allied Universal
06.2023 - Current
  • Working as a productive team member; supporting and promoting a positive work environment
  • Providing excellent customer service and promoting teamwork
  • Responding to alarms on EDT, X-ray, and other equipment
  • Becoming knowledgeable and conversant with emergency and contingency procedures
  • Becoming knowledgeable and conversant with SOPs and COPs and CATSA Directives
  • Establishing and maintaining effective communications with passengers and team members.

Specialized Caregiver

Axis Family Resources
03.2022 - Current
  • Provided patients with assistance with personal care, activities of daily living, and transfers/transport
  • Assisted with medical administration and maintained related reporting requirements
  • Observed or suspected changes in resident condition to swiftly communicate to supervisor
  • Performed basic housekeeping and prepared food to support client needs
  • Fostered empathy, companionship, and appropriate recreation events.

Activities coordinator

Westsyde care Residence
07.2021 - 08.2023
  • Creating a monthly plan with individuals as per their abilities and interests
  • Maintained program transparency by keeping residents and family members informed about upcoming activities
  • Led many activities personally, including off-site excursions, exercise classes, and arts and crafts sessions
  • Focused on maximizing social engagement opportunities, helping residents maintain mental and emotional fitness.

Early Childhood Educator Assistant

Tintin et Milou
10.2020 - 04.2022
  • Plan and organize activities for school-age children in child-care programs before and after regular school hours
  • Set up daily routines to take advantage of embedded learning opportunities
  • Maintained health and safety standards with clean, tidy classroom spaces
  • Built strong relationships with students, staff, and parents.

Residential Care Aide

Westsyde Care Residences
08.2019 - 06.2021
  • Protected patients from direct harm or infection risks, practicing universal precautions
  • Assisted individuals in dealing with stressful situations with emotional support and compassionate care
  • Oriented, trained, and mentored new personnel in unit operations and patient care practices
  • Aided in coordinating smooth patient admissions, discharges, and transfers.

Crew member

Mc Donald
05.2019 - 01.2020
  • Delivered timely service and performed sanitation tasks
  • Satisfied customers consistently while taking and preparing orders for foods
  • Processed customer orders and payments quickly with efficient register operation
  • Served fresh, delicious food within promised timeframes.

Crew Member

Tim Hortons
05.2019 - 09.2019
  • Maintained high cleanliness and adhered to health code standards
  • Prepared foods according to menu standards, safety policies, and company policies
  • Worked closely with managers and fellow crew members to prepare orders
  • Kept wait times low through fast order taking and payment processing.

Cashier

Esso Gas Station
04.2018 - 12.2018


  • Balanced cash drawer at the beginning and end of each shift
  • Discussed promotions and special offers to customers to increase sales
  • Promoted loyalty programs and store cards.

Subway

Subway Restaurants
04.2018 - 12.2018
  • Sanitized work areas, kitchen tools, and dishes for health safety
  • Used POS systems to document orders and process payments
  • Memorized menu offerings, combos, and featured items to answer questions and make suggestions.

Education

Early Childhood educator assistant -

Coastal college of BC
10.2020

Post Baccalaureate Diploma - Human Resource Management -

Thompson Rivers University
Kamloops, BC
04.2020

Bachelor of Technology - Electronics and Communication Engineering -

Maharishi Markandeshwar University
04.2015

Diploma - Electronics and Communication Engineering -

Punjab Technical Board of Education
05.2012

Skills

  • Time Management
  • Critical Thinking
  • Strong work ethic
  • Problem Solving
  • Adaptability
  • Maintaining Strict Confidentiality
  • Customer Service

Certification

  • British Columbia Lottery Council (BCLC) Certification.
  • Propane Pump Attendant Certification.
  • Food Safe Certificate.
  • OFA Level 1 certificate
  • Fire Extinguisher certificate
  • Privacy and Information sharing
  • Awareness Training for Contractors and Service Providers
  • Nonviolent Crisis Intervention Flex

License

Valid Class 5 BC License

Timeline

Screening Officer

Allied Universal
06.2023 - Current

Specialized Caregiver

Axis Family Resources
03.2022 - Current

Activities coordinator

Westsyde care Residence
07.2021 - 08.2023

Early Childhood Educator Assistant

Tintin et Milou
10.2020 - 04.2022

Residential Care Aide

Westsyde Care Residences
08.2019 - 06.2021

Crew member

Mc Donald
05.2019 - 01.2020

Crew Member

Tim Hortons
05.2019 - 09.2019

Cashier

Esso Gas Station
04.2018 - 12.2018

Subway

Subway Restaurants
04.2018 - 12.2018

Early Childhood educator assistant -

Coastal college of BC

Post Baccalaureate Diploma - Human Resource Management -

Thompson Rivers University

Bachelor of Technology - Electronics and Communication Engineering -

Maharishi Markandeshwar University

Diploma - Electronics and Communication Engineering -

Punjab Technical Board of Education

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Mehak Goyal