Summary
Overview
Work History
Education
Skills
Volunteer Experience
Training
References
Timeline
Generic

MEGHAN GRECO-GIAMMARCO

North York,Canada

Summary

● 3+ years of experience in the Sports and Recreation and the Customer service industry, developing my interpersonal skills by engaging with participants from diverse backgrounds, tailoring instruction to meet individual needs, and fostering an inclusive learning environment.

● 10+ years of experience in competitive sports, fostering a deep understanding of teamwork dynamics and the significance of collaboration. These years of team experience helped to facilitate my collaborative approach and emphasis on teamwork.

Innovative problem-solving abilities within dynamic teaching environments, effectively addressing challenges while adapting teaching methodologies to accommodate diverse learning styles.

● Solid understanding of social work theories, including anti-oppressive practice (AOP) ● Experience in working with individuals with multiple exceptionalities

Overview

4
4
years of professional experience

Work History

Peer Support Worker

North York Women's Centre
North York, ON
04.2025 - Current
  • Facilitate group programs and drop-in services, fostering a supportive space for women through discussions on self-esteem, goal-setting, and personal growth, while also contributing to curriculum development to enhance program content and engagement.
  • Perform administrative tasks, including data entry, scheduling, and maintaining program documentation.
  • Provide one-on-one peer support, offering emotional support, active listening, and resource referrals to women in need. Similarly, supported on the phones, providing immediate assistance, crisis support, and referrals to community resources.
  • Lead outreach and tabling events, promoting the Centre's programs and services to the community.

League Convenor

Canlan Ice Sports
North York, ON
07.2025 - Current
  • Manage all teams and players in the ASHL men’s hockey league, ensuring smooth daily operations and adherence to league rules.
  • Oversee scheduling, administrative tasks, registrations, and payments while maintaining accurate records.
  • Enforce league policies to ensure fairness and safety for all players, referees, and staff.
  • Act as the primary point of contact for player inquiries, conflict resolution, and coordination of league events.

Customer Care Associate

Canlan Ice Sports
North York, ON
02.2024 - 06.2025
  • Provided a friendly and positive first point of contact for visitors, ensuring a welcoming atmosphere conducive to community engagement and interaction.
  • Uploaded and managed ice bookings information, ensuring accurate and up-to-date records to facilitate efficient scheduling and utilization of resources.
  • Demonstrated a client-centered approach by actively assisting customers with inquiries and reservations for ice bookings, recognizing and addressing their unique needs with sensitivity and understanding.
  • Engaged in collaborative problem-solving with team members to address customer concerns and resolve conflicts, fostering a sense of belonging and safety within the community space.

Field Placement Student

North York Women's Centre
09.2024 - 03.2025
  • Co-facilitated women’s empowerment groups, supporting participants from diverse cultural and religious backgrounds, focusing on enhancing interpersonal skills, setting healthy boundaries, and building self-confidence.
  • Provided individualized support to service users, fostering a safe and inclusive environment where women could share experiences, and develop the tools to navigate personal and professional challenges effectively.

Hockey Coach and Skating Instructor

Canlan Ice Sports
North York, ON
10.2021 - 12.2023
  • Instruct skating and hockey lessons to children aged 2-15 and adults aged 18 and up from all socioeconomic and cultural backgrounds.
  • Research and create drills tailored towards enhancing skill development and fostering a supportive learning environment for all participants.
  • Collaborate closely with children, designing personalized development plans that cater to their unique learning styles. This involves assessing their strengths and challenges to create customized strategies for skill enhancement.
  • Effectively work with individuals diagnosed with developmental disorders such as autism, ADHD, and ODD. Employ specialized training techniques and approaches to ensure inclusivity and support optimal skill development.
  • Work alongside fellow coaches and staff, fostering a collaborative environment that enhances the overall learning experience for all clients.

Education

Bachelor of Social Work (BSW) -

Toronto Metropolitan University
Toronto, ON
07-2026

Skills

  • Group facilitation
  • Community outreach
  • Administrative support
  • Program development
  • Conflict resolution
  • Client engagement
  • Interpersonal communication
  • Customer service

Volunteer Experience

Elementary Schools in the TCDSB, Student Volunteer, 2019-09, 2020-03, I volunteered alongside Elementary school teachers in various after-school programs, including tutoring sessions, recreational activities and literacy development programs., Took on multiple duties helping out both teachers and students

Training

  • Power, Resistance and Change: Toronto Metropolitan University - Toronto, ON Sept 2023
  • Presentation on Anti-Colonial Frameworks for Social Work Practice, how to implement cultural humility and reflexivity into our practice, how Social Workers may inadvertently perpetuate power imbalances
  • Essay on The Past and Present Failures of Social Work Practices Regarding White Supremacy and White Privilege
  • Enhanced my critical thinking, self reflection and application skills
  • Enhanced ability to critically assess situations, policies, and interventions for future practice.

References

References available upon request.

Timeline

League Convenor

Canlan Ice Sports
07.2025 - Current

Peer Support Worker

North York Women's Centre
04.2025 - Current

Field Placement Student

North York Women's Centre
09.2024 - 03.2025

Customer Care Associate

Canlan Ice Sports
02.2024 - 06.2025

Hockey Coach and Skating Instructor

Canlan Ice Sports
10.2021 - 12.2023

Bachelor of Social Work (BSW) -

Toronto Metropolitan University
MEGHAN GRECO-GIAMMARCO