Megha Bhandari
Summary
Dedicated and adaptable professional with a solid foundation in both customer service and server roles, known for strong communication skills and the ability to handle multiple responsibilities simultaneously. Seeking a position where I can leverage my hospitality experience, coupled with my rapid learning capabilities and effective communication, to provide outstanding service and contribute to the success of a dynamic team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Line Customer service agent
Breka Bakery & Cafe
10.2021 - Current
- Maintained a high level of professionalism when interacting and communicating with customers, ensuring positive experiences.
- Utilized strong problem-solving skills to quickly identify and address customer issues.
- Assisted in training new hires, sharing best practices for effective customer service delivery.
- Maintain cleanliness in all sections like counters, machines utensils and seating areas daily.
- Controlled line and crowd with quick, effective service.
- Demonstrated strong multitasking skills by managing multiple orders simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Post Degree Diploma - Business Administration
Langara College
06.2023
MBA - Marketing
Guru Nanak Dev University
06.2019
B. Com Professional-Marketing -
Guru Nanak Dev Campus
04.2017
Skills
- Quick Learner
- Efficient multitasker
- Problem solving
- Time management
- Cleanliness standards
- Positive attitude
- Clear communicator and confident
- Decision-Making
- Team Player
- Relationship Building
- Staff Training
- Detail- oriented
Certification
- Digital Marketing, NIIT, Amritsar, 2020
- Security Worker License, Vancouver, BC
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Front Line Customer service agent
Breka Bakery & Cafe
10.2021 - Current
Post Degree Diploma - Business Administration
Langara College
MBA - Marketing
Guru Nanak Dev University
B. Com Professional-Marketing -
Guru Nanak Dev Campus
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