MEGAN WESLEY
Sherwood Park,AB
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Operations Consultant
Sephora
Sherwood Park, AB
07.2025 - Current
- Managed project timelines and resources to ensure timely completion of initiatives
- Managing back-stock and maintaining cleanliness, and organization of product
- Process weekly shipment in a efficient and timely manner
- Maintain inventory levels and account for missing product
- Complete merchandising updates within the amount of time allocated to the volume of the update
- Daily price changes ensuring all product has the correct amount listed
Barista
Starbucks
Edmonton, Canada
08.2024 - 09.2025
- Monitored supply levels at the counter and maintained customer areas to meet typical demands
- Recommended products based on a solid understanding of individual customer needs and preferences
- Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
- Cleaned counters, machines, utensils and seating areas daily
- Interact with customers during hectic periods to promote a fun, and positive environment
- Operated espresso machines and commercial coffee brewers to create beverages
Beauty Advisor
Sephora
Edmonton, Canada
03.2024 - 01.2025
- Knowledgeable about skincare, makeup, and fragrance products
- Assisting clients in finding the right products for their needs, offer personalized recommendations, and provide guidance on application techniques
- Fulfill online orders and operating a mobile payment device to help assist clients as efficiently as possible
- Performing product demos as well as assisting clients with product application
- Operating a POS system to perform transactions
Key Holder
ECCO
Leduc, Canada
02.2023 - 08.2024
- Opening and closing the store
- Closing out the register, doing cash deposits when needed, reporting any float shortages to the manager
- Providing informative product knowledge to customers, retrieving anything the customer may be in need of when browsing our products
- Operating the POS system, able to successfully perform sales translations
- Packing online orders, knowledge of proper technique when shipping out packages with both UPS and Canada post
- Ordering products online for customer if size not available in our location
- Working independently when needed to ensure the store is always open and ready at all our hours of operation
Barista
Starbucks
Beaumont, Canada
09.2022 - 02.2024
- Operated cash registers and handled cash and card transactions.
- Welcomed customers and answered questions regarding menu items and preparation methods
- Maintained high standards of cleanliness in the café area and equipment used for coffee preparation.
- Complete coffee tastings alongside team members recording proper information learning about different blends
- Serve hot sandwiches and baked goods to customers
Sales Associate
H&M
Leduc, Canada
04.2021 - 09.2022
- Greeted customers in a friendly manner
- Processed customer transactions
- Handled returns and exchanges
- Restocked merchandise
- Responsible for general cleaning
- Helped ensure customer satisfaction
Education
Bachelor of Arts (B.A.) - Social Science Candidate
Concordia University of Edmonton
Edmonton, AB 09.2023 - 10.2025
High School Diploma -
Leduc Composite High School
Leduc, ABSkills
- Customer service
- Beverage Crafting
- Safe food handling
- Drink customization
- Cash Handling/opening and closing
- POS
- Effective at maintaining KPI's
- Visual merchandising
- Product recommendations
Certification
ProServe, 07/01/24, 07/01/29
References
References available upon request
Timeline
Operations Consultant
Sephora
07.2025 - Current
Barista
Starbucks
08.2024 - 09.2025
Beauty Advisor
Sephora
03.2024 - 01.2025
Bachelor of Arts (B.A.) - Social Science Candidate
Concordia University of Edmonton
09.2023 - 10.2025
Key Holder
ECCO
02.2023 - 08.2024
Barista
Starbucks
09.2022 - 02.2024
Sales Associate
H&M
04.2021 - 09.2022
High School Diploma -
Leduc Composite High School