Megan Spracher
Stockton
Summary
Seasoned and Dynamic Account Manager with 5-year history in sports sales and account development. Adept at leveraging strong people skills and business acumen to develop customized solutions and approaches that achieve successful results, high revenue, and account retention.
Overview
6
6
years of professional experience
Work History
Sr. Account Manager- Ticket and Group Sales
Stockton Kings Basketball Team
07.2024 - Current
- Actively mentored and trained junior team members and contributed to a team-first sales culture that lead to increase company revenue.
- Assisted with the planning, marketing and execution of client engagement events and activations with high success rates.
- Drove revenue growth by selling full portfolio of ticket products including season memberships, partial plans, premium seating, group experiences and fundraising.
- Leveraged CRM tools to prospect, qualify, and build long-term client relationships through outbound calls, text, email and in-person/virtual meetings.
- Consistently closed new business while maintaining strong retention of existing accounts.
- Brought in $208k in total revenue, $8k above designated goal.
- Provided excellent, timely, and professional service on game days by coordinating group experiences, troubleshooting ticket access and exchanges, while occasionally assisting with box office management.
Account Manger, Ticket and Group Sales
Stockton Kings
06.2022 - 07.2024
- Managed a diverse pipeline of prospects and clients, consistently meeting or exceeding monthly and yearly sales goals.
- Brought in $150k in total revenue, $50k above designated goal.
- recognized as a top 5 seller by the G-league for Group Sales revenue and for outstanding sales and service by Stockton Kings
- Became in-house expert for training on third party SPINZO platform for group selling and fundraising.
- Executed memorable fan experiences, ensuring fulfillment of group and premium packages on game nights
- Oversaw ticket resolution/box office on game nights.
Account Executive- Ticket Sales & Service
Stockton Heat Hockey Club
11.2019 - 06.2022
- Sold season tickets, group packages, suite rentals, and promotional packages, generating over $30k new business revenue.
- Conducted prospecting, seat visits, and client engagement to deliver personalized sales experiences.
- Operated sales and service tables on game nights, coordinating fulfillment of fan experience packages and creating memorable client interactions.
- Daily use of Microsoft Office, CRM systems, and Ticketmaster Archtics to manage sales pipeline and client accounts.
- Delivered exceptional customer service while balancing multiple priorities in a fast-paced sports environment.
Education
High School Diploma -
Lincoln High SchooL
Stockton, CA06-2017
Skills
- Client Relationship Development
- Service and Retention
- Customer Service
- Training
- Revenue Growth
- Systems and software expertise
- Employee mentoring
- Issue resolution
Accomplishments
- 2022-23 Season G-League Recognized: #5 in Group Revenue- Rookie Category
- 2022-2023 Company Recognized: Stockton Kings Top Revenue Producer
- 2023-2024 Season G-League Recognized: 8th in total revenue- Veteran Category ($155k), 6th in Group Revenue-Veteran Category
- 2023-2024 Company Recognized: Stockton Sales and Service MVP Award
- 2024-2025 Season G-League Recognized: 10th in Group Revenue- Veteran Category, 10th in Total Revenue-Veteran Category ($208k), 6th in total group tickets sold-Veteran Category, 2nd in Playoff Ticket revenue and tickets sold
Timeline
Sr. Account Manager- Ticket and Group Sales
Stockton Kings Basketball Team
07.2024 - Current
Account Manger, Ticket and Group Sales
Stockton Kings
06.2022 - 07.2024
Account Executive- Ticket Sales & Service
Stockton Heat Hockey Club
11.2019 - 06.2022
High School Diploma -
Lincoln High SchooL