Caroline Delgado
Covina,CA
Summary
Dynamic EV Sales Account Manager with a proven track record at AeroVironment - Webasto - Ampure Charging Systems, where I increased sales to $3M by fostering client relationships and developing targeted sales strategies. Expert in EV charging solutions and proficient in CRM tools, I excel in client acquisition and partnership development, ensuring client satisfaction and repeat business.
Overview
26
26
years of professional experience
Work History
EV Sales Account Manager
AeroVironment - Webasto - Ampure Charging Systems
12.2015 - 02.2025
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Negotiated prices, terms of sale and drop ship agreements.
- Coordinated with internal stakeholders to develop customized solutions that addressed unique customer needs.
- Managed portfolio of 100+ (OEM and Aftermarket) accounts totaling $3M in sales in 2024.
- Participated in ongoing professional development activities to stay current on industry trends and best practices.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Attended industry events and conventions to explain sales opportunities.
- Managed accounts to retain existing relationships and grow share of business.
- Implemented systems and procedures to increase sales.
- Drove sales by developing multi-million dollar contract sales.
- Acted as liaison between clients and internal teams to address any concerns or requests throughout the installation process, fostering strong client relationships and repeat business.
- Coordinated with various departments to streamline project handoffs, reducing delays during the installation process.
Sr. Inside Sales Manager
Zack Electronics
01.1999 - 11.2015
- Established strong partnerships with key industry influencers, increasing brand awareness and credibility within the marketplace.
- Streamlined sales processes for increased efficiency and improved customer satisfaction.
- Enhanced internal communication between departments, fostering collaboration towards achieving shared objectives related to revenue generation, product development, or service delivery improvements.
- Delivered comprehensive product knowledge training sessions for both new hires and existing team members to ensure consistent messaging across all touchpoints with customers.
- Collaborated with marketing department to create targeted campaigns that generated quality leads for the sales team.
- Increased sales revenue by implementing strategic inside sales initiatives and building strong customer relationships.
- Reduced customer churn by proactively addressing concerns and providing exceptional service throughout the sales cycle.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Updated accounts and maintained long-term relationships with clients.
- Researched and evaluated potential new markets and products.
Education
High School Diploma -
Monrovia High School
Monrovia, CANo Degree -
Byrman College
Rosemead, CASkills
- Customer Partnership Development
- Sales Approach Development
- Targeted Prospect Identification
- Account Development Strategy
- Client-Focused
- Client Relationship Development
- Proficient in CRM Tools
- Expertise in EV Charging Solutions
- Business Development Expertise
- B2B Sales Expertise
- Client Account Oversight
- Client Acquisition Skills
- Enthusiastic Mindset
Timeline
EV Sales Account Manager
AeroVironment - Webasto - Ampure Charging Systems
12.2015 - 02.2025
Sr. Inside Sales Manager
Zack Electronics
01.1999 - 11.2015
High School Diploma -
Monrovia High School
No Degree -
Byrman College
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