Summary
Overview
Work History
Education
Skills
Timeline
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Megan Scott

Sonora

Summary

Dynamic professional with a proven track record in customer service and team leadership at Jamestown Frosty. Skilled in conflict resolution and money handling, I excelled in enhancing guest satisfaction and loyalty. My proactive approach contributed to efficient operations and budget compliance, ensuring a high-quality experience for all patrons.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Jamestown Frosty
07.2024 - Current
  • Supervised daily operations to ensure efficient workflow and high-quality service.
  • Assisted in resolving customer complaints, maintaining positive relationships and loyalty.
  • Monitored financial transactions for accuracy, contributing to budget compliance.

Waitress

Smoke Cafe
07.2022 - 09.2024
  • Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
  • Managed order taking and delivery, accurately processing requests to enhance dining experience.
  • Collaborated with kitchen staff to ensure timely preparation and presentation of menu items.

Education

Bachelor of Science - Environmental Engineering

California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA
06-2028

High School Diploma -

Bret Harte High School
Angels Camp, CA
05-2024

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Conflict resolution

Timeline

Assistant Manager

Jamestown Frosty
07.2024 - Current

Waitress

Smoke Cafe
07.2022 - 09.2024

Bachelor of Science - Environmental Engineering

California Polytechnic State University, San Luis Obispo

High School Diploma -

Bret Harte High School

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