Megan Drennan
Kamloops,BC
Summary
I'm a passionate, driven, and ambitious person who loves to be challenged. I’m a social, outgoing, team player who takes great pride in hard work and being valued in both my work and in my personal life.
Overview
13
13
years of professional experience
Work History
Program Coordinator/Community Support Worker
Interior Home Care Solutions
11.2019 - 07.2023
- Advanced social skills and the ability to keep calm under pressure.
- Produced crisis management and intervention plans for children in care.
- Supported clients in developing goals and social skills, improving individual wellness and productivity.
- Maintained professional and productive working relationships with community leaders and organizations to promote teamwork and boost rapport.
- Hired, trained, and disciplined staff as needed.
Server and Supervisor
Dorians Greek House
02.2019 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Bartender, Assistant manager
Tumbleweed’s lounge
08.2018 - 01.2019
- Management of staff, cash, and profit
- Maintaining the quality of customer service and experience to ensure repeat revenue for the establishment
- Regularly helped bring in new business by planning and managing events
- Maintaining the social media and managing guest experience of every guest who walked through the door.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Support Worker
Active Care Senior And Youth
11.2017 - 11.2018
- Assisted youth with obtaining resources such as food, clothing and shelter.
- Completed clear and concise documentation of youth behavior and actions.
- Utilized system model to teach youth life skills in accordance with individualized treatment plans.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
Cook and Delivery Driver
Little Caesars Pizza
09.2016 - 04.2017
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Order Picker Operator
Liqour Distribution Branch
04.2016 - 09.2016
- Performed proper lifting and handling techniques to maintain safe working environment.
- Utilized pallet jacks to transport orders and prepare for shipment delivery.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Inspected machinery and equipment to determine functionality and performance.
Pet Counselor
Pet Land
02.2015 - 04.2016
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Generated new sales leads to achieve and exceed monthly sales goals.
Cashier
Jysk
11.2015 - 02.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Deli Clerk
Super Value Grocery
06.2015 - 08.2015
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Server
The Cafe
04.2010 - 06.2014
- Served food and beverages to customers
- Cultivated warm relationships with regular customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
BBA - Human Resources
Thompson River University
Kamloops, BC04.2026
Health Care Aid Registry - Health Care Administration
Sprott Shaw College
Kamloops, BC11.2021
GED -
Logan Lake Secondary School
Logan Lake, BC06.2014
Skills
- Food safe
- Serving it Right
- Non-Violent Crisis intervention
- Emergency First Aid
- Serving it Right
- Hardworking and Coachable
- Cool Under Pressure
- Cash Handling
Timeline
Program Coordinator/Community Support Worker
Interior Home Care Solutions
11.2019 - 07.2023
Server and Supervisor
Dorians Greek House
02.2019 - 03.2020
Bartender, Assistant manager
Tumbleweed’s lounge
08.2018 - 01.2019
Support Worker
Active Care Senior And Youth
11.2017 - 11.2018
Cook and Delivery Driver
Little Caesars Pizza
09.2016 - 04.2017
Order Picker Operator
Liqour Distribution Branch
04.2016 - 09.2016
Cashier
Jysk
11.2015 - 02.2016
Deli Clerk
Super Value Grocery
06.2015 - 08.2015
Pet Counselor
Pet Land
02.2015 - 04.2016
Server
The Cafe
04.2010 - 06.2014
BBA - Human Resources
Thompson River University
Health Care Aid Registry - Health Care Administration
Sprott Shaw College
GED -
Logan Lake Secondary School
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