Brenna Arbeau
Prince George,BC
Summary
Compassionate Support Worker with experience in providing emotional and physical support to at risk individuals with physical and mental health concerns. Strengths include strong interpersonal skills, ability to adapt to different situations, and treating every individual with non-judgement and respect. Have consistently provided comfort and safety to clients while promoting independence and well-being.
Overview
12
12
years of professional experience
Work History
Life Support Worker
Native Friendship Center
Prince George, BC
03.2022 - Current
- Provided support to at risk individuals facing physical disabilities and mental health conditions.
- Assisted clients in accessing community resources and services.
- Tracked client behaviors, daily activities, and notable incidents for documentation purposes.
- Used knowledge of crisis intervention and First Nations Mental Health First Aid to assess and deescalate challenging situations.
Customer Service Manager/Produce Associate
Walmart
Prince George, BC
08.2013 - 08.2022
- Managed customer service operations to enhance shopper satisfaction and loyalty.
- Trained and mentored staff on effective communication and problem-solving skills.
- Oversaw scheduling and staffing to maintain optimal service levels.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Maintained a clean and sanitary environment for the health and well-being of staff and customers.
Skills
- Crisis intervention
- Suicide Intervention
- First aid and CPR
- First Nations Mental Health First Aid
- WHMIS
- Food Safe
References
References available upon request.
Timeline
Life Support Worker
Native Friendship Center
03.2022 - Current
Customer Service Manager/Produce Associate
Walmart
08.2013 - 08.2022
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