Megan Doak
Fredericton,NB
Summary
Trustworthy and dedicated employee with 10+ years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
17
17
years of professional experience
Work History
Customer Service Cashier/Packer
The Happy Baker
09.2013 - 07.2023
- Processed customer orders and accurately handled payment transactions.
- Packaged all orders to go out for delivery/pickup
- Developed and managed relationships with customers to increase customer loyalty.
- Arranged and replenished displays and merchandise racks to maintain appearance of store.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Ran solo location from 2015-2022 before joining main location
Fly Tier
W.W. Doak
04.2006 - 08.2013
- Skilled at working independently and collaboratively in team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with strong sense of personal responsibility.
- Hand-tied salmon flies to be sold for fishing
Call Center Representative
Atelka
09.2011 - 06.2013
- Received calls consistently throughout day from consumers looking to have issues resolved
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Identified issues, analyzed information and provided solutions to problems.
Barber
Rhonda's Head-Quarters
11.2007 - 03.2009
- Performed quick and quality haircuts to military
- Proved successful working within tight deadlines and fast-paced environment.
- Worked well in team setting, providing support and guidance.
Education
Hair Dressing License - Hair Dressing
Majestany Hair Institute
Fredericton, NB2007
Bachelor of Arts - Arts
ABU
Moncton, NB2005
Bachelor of Arts - Computer Science/Arts
UNB
Fredericton, NB2004
High School Diploma -
DCHS
Doaktown, NB06.2003
Skills
- High-Quality Customer Service
- Fast and Efficient
- Works well under pressure
- Works well with others or alone
- Able to work long hours on feet
References
- Jim Langmaid/Boss (506) 440-0128
- Kelcie Denton/Coworker (506) 897-2142
Timeline
Customer Service Cashier/Packer
The Happy Baker
09.2013 - 07.2023
Call Center Representative
Atelka
09.2011 - 06.2013
Barber
Rhonda's Head-Quarters
11.2007 - 03.2009
Fly Tier
W.W. Doak
04.2006 - 08.2013
Hair Dressing License - Hair Dressing
Majestany Hair Institute
Bachelor of Arts - Arts
ABU
Bachelor of Arts - Computer Science/Arts
UNB
High School Diploma -
DCHS
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