Koeun Choi
Great Communicator
Vancouver,BC
Summary
I have about 4 years of work experience, and most of jobs were dealing with people. I am not
only a fast learner and a responsible person, but also a great person to encourage colleagues and
communicate with customers. I have experience in dealing with guests of various ages, and I am very
good at it. I know how to encourage my colleagues and get along with them.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Cashier and Customer Service, Babysitting
Jumping Monster
Hwaseoung, Gyeonggi-do
03.2021 - 12.2021
- Welcomed customers and helped determine their needs.
- Serve guests of various ages, from children to the elderly.
- Maximized performance by monitoring daily activities and mentoring team members.
- Processed customer refunds and exchanges according to established guidelines.
Internship in Business Administration Department
Somansa
Seoul, Seoul
12.2019 - 02.2020
- Made an automatic evaluating system file of entering exam with Excel
- Voluntarily wrote an "intern diary" on my blog to help customers understand our product. The CEO of our company contacted me directly because of this work.
Barista/Manager
Kukdong Terrace Cafe
Ansan, Gyeonggi-do
02.2019 - 10.2019
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
- Develop new seasonal menus and personally promoted.
Barista
Paik's coffee
Ansan, Gyeonggi-do
06.2017 - 09.2018
- Experienced various timescales and learned about managing inventory and organizing goods.
- Awarded a Smile badge.
English Tutor
Jeonggiwon English
Ansan, Gyeonggi-do
01.2017 - 06.2017
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
- Good at thinking and giving advices from the perspective of students.
Cashier/Customer Service
Wynn billiard club
Ansan, Gyeonggi-do
11.2015 - 03.2016
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Bachelor's Degree - Business Administration
Hongik University
Seoul 03.2016 - 08.2021
Skills
Customer Service and Communication Skills
undefinedCertification
TESOL
Timeline
Cashier and Customer Service, Babysitting
Jumping Monster
03.2021 - 12.2021
TESOL
08-2020
TEC
08-2020
Internship in Business Administration Department
Somansa
12.2019 - 02.2020
Barista/Manager
Kukdong Terrace Cafe
02.2019 - 10.2019
Barista
Paik's coffee
06.2017 - 09.2018
English Tutor
Jeonggiwon English
01.2017 - 06.2017
Bachelor's Degree - Business Administration
Hongik University
03.2016 - 08.2021
Cashier/Customer Service
Wynn billiard club
11.2015 - 03.2016
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