Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Megan Di Vito

Burlington

Summary

Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Team Lead

Nespresso
08.2020 - Current
  • Provided coaching and leadership to the team, driving performance improvements and ensuring KPIs and business objectives were met.
  • Acted as a Compliance Champion and Team Quality Coach, ensuring adherence to policies, safety protocols, and product quality standards.
  • Enabled team success through collaboration, empowering others to achieve results in a fast-paced environment.
  • Maintained a clean and organized work environment while staying up-to-date with company knowledge and industry standards.

Assistant Manager

Softmoc
09.2018 - 08.2020
  • Delivered exceptional customer service while handling issues professionally and efficiently.
  • Maintained a clean, organized store environment and provided company knowledge to both customers and staff.
  • Collaborated effectively with the team, thriving under pressure and managing shipping/receiving tasks.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Cleaner

Molly Maid
01.2017 - 10.2018
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.

Store Manager

Love Shop
09.2014 - 12.2016
  • Created fair, organized schedules and delegated responsibilities to ensure team efficiency.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained store cleanliness, stock levels, and provided excellent customer service.
  • Led hiring and training efforts, taking initiative to complete tasks and support team development.

Education

Animal Sciences

CDI College
01.2018

High School -

Robert Bateman High School
06.2013

Skills

  • Team Leadership & Development
  • Customer Service Excellence
  • Effective Communication
  • Shift & Operational Management
  • Stress & Time Management
  • Employee Training & Mentorship
  • Conflict Resolution
  • Inventory & Stock Management
  • Hiring & Recruitment
  • Scheduling
  • Supervising

Certification

First Aid and CPR Certified

Interests

Art (eg, painting, drawing, sculpting)

Yoga and Meditation

Cooking and Baking

Fitness and Self-Improvements

Timeline

Team Lead

Nespresso
08.2020 - Current

Assistant Manager

Softmoc
09.2018 - 08.2020

Cleaner

Molly Maid
01.2017 - 10.2018

Store Manager

Love Shop
09.2014 - 12.2016

High School -

Robert Bateman High School

Animal Sciences

CDI College

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Megan Di Vito