A highly motivated and hard working individual who has 5+ years in customer service. As well as 3 years office experience. Seeking a position within your company to apply and advance my skills.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Enterprise Rent-A-Car
04.2023 - Current
Promote superior experience by addressing customer concerns, and resolving problems swiftly.
Answer customer calls with minimal wait times.
Ensure customers are satisfied before they leave the lot.
Customer Service Representative
PAL Airlines
04.2022 - 04.2023
Greet customers and check them in for flights.
Ensure passengers get on the aircraft safely.
Operations, talk to the pilots via radio.
Process paper work in a timely manor.
Dispatcher Office Assistant
Jay & Jay Business Services Inc.
02.2019 - 10.2021
Receive service calls from national customers.
Dispatch technicians to job sites
Requested invoices.
shipping and receiving
Pharmaceutical Line Packer
Jones Contract Services
10.2015 - 03.2016
Quickly inspected product as it came down the packing belt.
Organized and packed boxes.
Working well as park of a team and individually.
Education
Certificate - APCO 911 Dispatch
Lambton College of Applied Arts And Technology
Sarnia, ON
10.2020
No Degree - Course Upgrading
Sheridan College Davis Campus
Brampton,ON
2017
High School Diploma -
Brampton Centennial Secondary School
Brampton, ON
06.2014
Skills
Excellent communication skills
Proficient with Microsoft word, Excel, Power Point, and quick books