Logistics and Supply Chain Management graduate with hands-on experience enhancing overnight operations and merchandise presentation at Walmart Canada. Skilled in training associates, managing inventory, and optimizing workflows for efficient store transitions. Detail-oriented, safety-focused, and driven by a strategic approach to improving store performance.
- Direct overnight stocking, ensuring task prioritization and efficiency.
- Enhance store appearance and merchandise presentation with proactive adjustments.
- Ensure store safety and security, independently handling incidents during overnight shifts.
- Train and develop Overnight Associates to achieve production goals.
- Monitor inventory levels and to maintain accuracy.
- Improve workflows by identifying and resolving bottlenecks.
- Collaborate with teams for seamless overnight-to-daytime operations.
- Delivered exceptional customer service by greeting customers in a polite and friendly manner, promoting products and services, assisting with merchandise selection and purchase decisions, and effectively resolving customer concerns or escalating when necessary.
- Assisted in directing and coordinating task completion based on priorities communicated by the General Merchandise Assistant Manager and the Store Manager.
- Assessed overall presentation and appearance of General Merchandise departments, identified deficiencies for corrective action, and executed merchandising display changes as needed.
- Supported training and development of General Merchandise Associates, providing guidance and constructive feedback as needed.
- Worked proactively to support and improve store metrics by monitoring daily performance and making necessary adjustments to plans and execution.
- Ensured a safe and clean work environment by completing safety checks.