Meet Patel
Summary
Eager and dedicated candidate aiming to contribute exceptional customer service expertise, meticulous attention to detail, and a genuine zeal for fostering a welcoming environment, ideally suited for a role in the cannabis retail industry. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
HolyShakes
06.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Budtender
Buds House
09.2023 - 06.2024
- Customers were assisted in selecting cannabis items, with expert advice on various strains, effects, and consumption methods
- Showed expertise in the cannabis sector by educating customers on product safety, legal regulations, and responsible use
- Managed POS systems, processed transactions accurately, and kept cash secure
- Collaborated with team members to ensure that operations ran smoothly and that customers received great service during busy hours.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
Education
PG Diploma - Iot and Machine Intelligence
Sheridan College
04.2025
Bachelor's - Mechatronics Engineering
SAL College
06.2023
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Problem Resolution
- Money handling abilities
Availability
Full time
Languages
English
Full Professional
Timeline
Customer Service Representative
HolyShakes
06.2024 - Current
Budtender
Buds House
09.2023 - 06.2024
PG Diploma - Iot and Machine Intelligence
Sheridan College
Bachelor's - Mechatronics Engineering
SAL College
Similar Profiles
Navdeep kaurNavdeep kaur
Shakes Maker at HolyshakesShakes Maker at Holyshakes
Kyra FieldsKyra Fields
Customer Service Representative/Outbound Customer Service Representative at Rooms To GoCustomer Service Representative/Outbound Customer Service Representative at Rooms To Go
Tarah ParhamTarah Parham
Customer Service Representative/Retention Customer Service Representative at AT&TCustomer Service Representative/Retention Customer Service Representative at AT&T
Tasha AlmoreTasha Almore
Customer Service Representative /Healthcare Customer Service Representative at Marketplace HealthCustomer Service Representative /Healthcare Customer Service Representative at Marketplace Health
Adriana MartinezAdriana Martinez
Customer Service, Customer Service Representative (Customer Service Rep) at Smiley Dental & OrthodonticsCustomer Service, Customer Service Representative (Customer Service Rep) at Smiley Dental & Orthodontics