Meet Parmar
North York,Ontario
Summary
Skilled employee known for making best decisions regarding appropriate solutions. Committed Crew Leader delivering quality service and maintaining high levels of satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Lead
Wendy's
09.2019 - Current
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Trained employees in time management and proper ways to complete job duties.
- Pitched in to help on short-staffed job site and to meet looming project deadlines.
- Generated and analyzed weekly reports to track crew performance and identify areas of improvement.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
AQUATICS LIFEGUARD
Canada's Wonderland
05.2023 - 07.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
Crew Team Member
Tim Hortons
01.2023 - 06.2023
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
Guest Service Associate
Petro-Canada
09.2019 - 09.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
- Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores [Number]%.
- Used [Software] to check daily record sheets, guest accounts and available vouchers.
Fish Plant Worker
SEAFOOD-2000
04.2020 - 09.2020
- Operated industry-specific machines and equipment, maintaining safety procedures.
- Cleaned, scraped, trimmed and filleted various seafood products.
- Segregated products according to color, size and grade.
- Opened and removed raw materials.
Education
Aviation Operations - Aviation
Seneca College of Applied Arts And Technology
North York, ON05.2023
Skills
- Supervising Employees
- Line Management
- Proficient in Type of Equipment
- POS Transactions
- Multitasking and Organization
Certification
- [Health and Safety Awareness Module], Seneca College YYZ Module
- [Airport Security Awareness Training - CASAP], [Toronto Pearson YYZ]
- Restricted Operator - Certificate of Proficiency in Radio, Industry Canada - [For Life]
- Class 3 Medical Aviation - 5 years (until 2027)
Excellence in Sports
Nationals - Volleyball Boys U-19
Timeline
AQUATICS LIFEGUARD
Canada's Wonderland
05.2023 - 07.2023
Crew Team Member
Tim Hortons
01.2023 - 06.2023
Fish Plant Worker
SEAFOOD-2000
04.2020 - 09.2020
Crew Lead
Wendy's
09.2019 - Current
Guest Service Associate
Petro-Canada
09.2019 - 09.2022
Aviation Operations - Aviation
Seneca College of Applied Arts And Technology
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