Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Awards
Languages
Timeline
Generic

Meera Ramaru

Mississauga,Canada

Summary

Canadian work permit holder with post graduation in business management. Focused and organized Quality Assurance Lead with around 12 years of experience supporting delivery of high-caliber Core Banking products through meticulous testing and troubleshooting. Proven leadership skills with unmatched coordination and analytical skills. Veteran Quality Assurance Lead performing necessary QA audits and pulling key data to assemble detailed analytical reports. Overseeing comprehensive QA strategy. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior Lead

EY GDS
08.2021 - 12.2022
  • Data Analyst
  • Data gathering via calls with SMEs/SPOCs
  • Ensured data validation on time to avoid repetitive discussion on same data points
  • Leading data collection calls with cross functional teams, vertical and horizontal to ensure no data error.
  • Ensured high standards of communication quality throughout the data collection stage
  • Knowledge in data lineage activities and collaborating information flow between various systems
  • Application of knowledge gained from core banking experience related to payment systems and process flow during the data lineage activities.
  • Prepared BDF Skelton by collecting data from questionnaire and filling the gap by interacting with respective SPOCs.
  • Effectively challenge the process and find better ways of doing things during data lineage project

Test Lead (Tax Applications)

EY GDS
08.2021 - 12.2022
  • Lead the testing team as Senior QA.
  • Creation of Client chart of Accounts and Standard Chart of Accounts
  • Providing required training to the team on functional customizations
  • Understanding client requirements and reviewing test cases
  • Configuration and day zero set up review
  • Agile testing methodology followed.
  • Completed deliverables within prescribed TAT throughout the project with high quality and thus optimum utilization of efforts
  • Made sure maximum coverage of test scenarios as per acceptance criteria and this led to minimum production bugs.
  • Received appreciation from onshore stake holder during feedback cycle.
  • Performed Test Script preparation, attaching evidence and screenshots, Changing test status through Azure Devops.
  • QA Activities like Regression Testing, UAT, Stage and Integration testing with timely completion.
  • Supported dev team in testing while changes are deployed during every user story in sprint.
  • Attached valid evidence while raising a bug providing simulation steps making it easier for dev team to understand.

Software Tester

Oracle Financial Services Software Ltd.
08.2015 - 05.2019
  • Preparing test scenarios and test case after discussion with BA and dev team on client requirement
  • Client case testing.
  • Configuration and day zero set up in test schema provided.
  • Setting up required maintenances in application based on the customization.
  • Manual Testing along with regression to check that the new change in code is not affecting the current functionality.
  • Automation testing using inbuilt tools (FPS and OATS)
  • Evidence reviews with development team.
  • Ensured minimum production issues.
  • Attached valid evidence while raising a bug providing simulation steps making it easier for dev team to understand.

Business Analyst and Test Lead

Oracle Financial Services Software Ltd.
05.2019 - 03.2021
  • Participating a product owner profile in the scrum team
  • Below are the regular activities undertaken during the sprint.
  • Receiving the back log directly for the users. groom the story, close clarifications define sprint scope. functional solution for the story. test scenarios review and support during UAT
  • Executing POCs to analyze requirements and propose suitable business solution.
  • Reviewing user stories and tracking progress of functional specification documents against the schedule, and realigning tasks to adapt to external schedule variances.
  • Manual and Automation testing of each BSMs
  • Handling multiple projects simultaneously.
  • SQA interactions for successful delivery of the product.

Deputy Manager-Retails Banking Operations

ICICI Bank
05.2011 - 08.2015
  • Customer Service – Handling customer Queries for different type of Accounts, Net Banking, Etc.
  • Banking Operations – Account opening, KYC, Regulatory Compliance, Payments, local clearing, RTGS/IMPS, Loans & Advances due diligence, Documentation, Retail Forex, Audit Compliance.
  • Handling Client queries with regards to Account Limit, Overdraft facilities and ad-hoc queries
  • Coordinating with Bank’s Regional & Corporate office for Regulatory Reporting requirements.
  • Completed in depth analysis of investment profiler mapping of high net worth individual (HNI) clients of Bangalore cluster
  • Daily revenue and CASA float analysis and reporting.
  • Finacle – Hands on experience with Finacle Version 7 and 10, ICICI Bank Core Banking Software.

Education

MBA (Marketing and Finance) -

School of Management Studies, CUSAT
Cochin, India
01.2009

BSc in Chemistry -

University College, Kerala University
Trivandrum, India
01.2006

Skills

  • Proficient in Microsoft Office (Word, Excel, Outlook 365, Power Point and Visio)
  • Decent knowledge of PLSQL
  • Familiar with Agile software development methodology and Agile tool 'JIRA'
  • Software Development Tools: JIRA, AzureDevops
  • Java and Selenium knowledge
  • Agile Best Practices
  • Team Leadership
  • Test Environment Setup
  • Requirements Analysis
  • Software Development Lifecycle
  • Regression Testing
  • Cross-Functional Collaboration
  • Bug Tracking Tools
  • Process Improvement
  • Test Implementation
  • Automation scripts writing
  • Cross-Platform Testing
  • Software Defect Documentation
  • Client Requirements
  • Automation Testing
  • Manual Testing
  • Decision-Making
  • Defect Tracking and Reporting
  • Test Plans and Test Methodologies
  • Scenarios and Use Cases

Certification

  • Certified Scrum Master by Scrum Alliance https://certification.scrumalliance.org/accounts/1578084-meera-ramaru/certifications/1852646-csm
  • Certified Scrum product Owner by Scrum Alliance https://certification.scrumalliance.org/accounts/1578084-meera-ramaru/certifications/1856247-cspo
  • · Selenium with Java
  • · Scrum Foundation Professional Certificate from Certiprof
  • · Bronze Badge for Innovation (Agile)
  • · Hexawise Test Professional Certification
  • · Agile PM 202-Introduction to Agile Project Management from Udemy

Accomplishments

  • Identified as functional SME for Loans and Retail module of Oracle FLEXCUBE including Core, CASA, Retail Teller, Term Deposits etc.
  • Led a team of 10 members in End-To-End Loans Module analysis and testing for Banca Intessa Serbia Project.
  • Appreciation received for effective communication between client, development team and testing team to include real business scenarios and ensured minimal defects in UAT for upgrade project.

Personal Information

Date of Birth: 07/26/86

Awards

Awarded for best customer service for 2 consecutive quarters in 2014-ICICI Bank Ltd PAN India rank 2 in Balance Score Card for FY 2013-2014-ICICI Bank Ltd Recipient of many appreciation letters from HNI Clients-ICICI Bank Ltd Recognised as ‘lead initiator of the month’ by General insurance channel. Awarded best employee for two times – Infosys BPO

Languages

English
Full Professional
Hindi
Full Professional
Malayalam
Native or Bilingual
Tamil
Full Professional

Timeline

Senior Lead

EY GDS
08.2021 - 12.2022

Test Lead (Tax Applications)

EY GDS
08.2021 - 12.2022

Business Analyst and Test Lead

Oracle Financial Services Software Ltd.
05.2019 - 03.2021

Software Tester

Oracle Financial Services Software Ltd.
08.2015 - 05.2019

Deputy Manager-Retails Banking Operations

ICICI Bank
05.2011 - 08.2015

MBA (Marketing and Finance) -

School of Management Studies, CUSAT

BSc in Chemistry -

University College, Kerala University

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Meera Ramaru