Meera Noor Butt
North Delta
Summary
Experienced lifeguard with proven expertise in customer service, safety enforcement, and emergency response. Committed to maintaining a secure and welcoming environment. Skilled at engaging with the community and collaborating with team members to enhance overall recreational experiences
Overview
6
6
years of professional experience
Work History
Lifeguard and Swim Instructor
YMCA BC (Tong Louie Family YMCA)
10.2021 - 04.2025
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Provided swimming instruction to students of various ages and ability levels.
- Completed safety checks of the recreation facility to ensure patrons were safe and satisfied.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
Lifeguard and Swim Instructor
City of Surrey (Newton Recreation Centre)
03.2023 - 03.2025
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Responded to emergency situations in a timely, efficient manner.
- Taught daily swim instruction to students varying in ages and skill levels.
Supervisor/Lifeguard and Swim Instructor
Tide’s Out (Unwin Outdoor Pool)
06.2021 - 09.2023
- Supervised a lifeguarding team and assigned daily tasks.
- Opened and closed pool at designated hours of operation.
- Made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
- Operated cash register or POS system to receive payment by cash, cheque, and credit card.
- Maintained/field records of purchase and other paperwork used during pool operation.
- Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid.
- Provided excellent customer service by addressing patron complaints or concerns in a timely manner.
Covid-19 Screener
Fraser Health
01.2021 - 05.2021
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Aided with distribution of face masks and other equipment to equip individuals with.
Federal Election Information Officer
Elections Canada
10.2019 - 10.2019
- Guided new voters through the election process and registered Canadians to vote in the October 2019 Federal Election.
- Collected necessary information from voters to determine correct voting location and ballot.
- Distributed ballots to voters and answered questions concerning voting procedures.
- Was identified by team leaders for keen attention to detail and exemplary customer-service skills.
Education
Bachelor of Arts - Political Science
Simon Fraser University
Burnaby, BC09.2025
Dogwood Diploma - undefined
Delview Secondary School
North Delta, BC06.2021
Skills
- Customer Service
- Emergency Response
- Interpersonal Communication
- Teamwork and Collaboration
- Ability to type 60 WPM
- English Native; Fluent in Urdu, Hindi, Punjabi
- Microsoft Office Suit Proficiency
- POS Systems/Cash Handling
- File Management/Record Keeping
- First Aid and CPR C/AED Certified
Timeline
Lifeguard and Swim Instructor
City of Surrey (Newton Recreation Centre)
03.2023 - 03.2025
Lifeguard and Swim Instructor
YMCA BC (Tong Louie Family YMCA)
10.2021 - 04.2025
Supervisor/Lifeguard and Swim Instructor
Tide’s Out (Unwin Outdoor Pool)
06.2021 - 09.2023
Covid-19 Screener
Fraser Health
01.2021 - 05.2021
Federal Election Information Officer
Elections Canada
10.2019 - 10.2019
Dogwood Diploma - undefined
Delview Secondary School
Bachelor of Arts - Political Science
Simon Fraser University
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