Meena Patel
Kamloops
Summary
Committed and reliable with experience in supporting pharmacy operations by managing medication distribution, inventory control, and customer service. Skilled in accurately preparing prescription orders, maintaining patient records, and operating pharmacy software. Demonstrated ability to improve process efficiency and enhance patient satisfaction through attentive service and clear communication.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Pharmacy Assistant
Pivot Rx
Kamloops
08.2025 - 12.2025
- Supported pharmacy team in daily operations and workflow efficiency.
- Handled cash transactions and maintained accurate register balances.
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Delivered quality care to customers through close collaboration with pharmacist.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
- Helped pharmacy staff prepare medications and fill orders.
- Performed administrative duties such as filing documents, faxing forms, answering phones.
- Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
- Organized and maintained patient profiles in the computer system.
- Adhered to all legal requirements relating to the safe dispensing of medication.
Pharmacy Assistant
London Drugs
Kamloops
10.2024 - 08.2025
- Customer Service Excellence: Efficiently welcome patrons, accurately collect prescription information, establish clear wait times, and direct medical queries to the pharmacist.
- Proficient Cash Handling: Accurately process prescription transactions, oversee billing operations, and execute payment procedures in alignment with company policy.
- Insurance Expertise: Skillfully manage third-party billing, expedite insurance claim processing, and troubleshoot any pertinent discrepancies.
- Administrative Acumen: Diligently process pharmaceutical orders, maintain meticulous documentation, and facilitate effective communication with physicians.
- Prescription Processing: Competently prepare medications, input patient data, and address any technical challenges encountered.
- Inventory Control: Systematically organize and restock inventory, including controlled substances, and efficiently handle product returns.
- Operational Support: Assiduously assist the pharmacist, uphold the highest standards of professional behavior, adhere to Standard Operating Procedures (SOPs), and maintain a pristine environment.
Pharmacy Associate
Walmart
Kamloops
08.2023 - 11.2024
- Delivered exceptional customer service by promptly greeting clients and efficiently collecting prescription data in adherence to established protocols.
- Directed all clinical inquiries to the pharmacist, ensuring professional and accurate responses.
- Skillfully located and processed prescriptions, alongside related purchases, during checkout procedures.
- Managed dispensary cash register operations with precision and integrity.
- Rigorously adhered to confidentiality and privacy policies to maintain the highest standards of customer trust.
- Assisted in enhancing patient care by directing individuals requiring counseling to the pharmacist for expert advice.
Education
Post-baccalaureate Diploma -
Thompson Rivers University
Kamloops, BCSkills
- Processing payments
- Verifying orders
- Ordering and stocking medications
- Order documentation
- Medication storage
- Resolving customer issues
- Counter support
- Safety protocol adherence
Certification
- First Aid
- Mental Wellness Support Program
Education and Training
other
Timeline
Pharmacy Assistant
Pivot Rx
08.2025 - 12.2025
Pharmacy Assistant
London Drugs
10.2024 - 08.2025
Pharmacy Associate
Walmart
08.2023 - 11.2024
Post-baccalaureate Diploma -
Thompson Rivers University