Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Meagan Robinson

Orillia,ON

Summary

Compassionate professional with quick learning ability and talent for adjusting to new environments. Specialized in providing support in customer service, mentioning, and mental health promotion. Known for effective communication with a creative, collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Driven by a passion for continuous learning and successfully navigating change.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Server/Bartender/Hostess

Eganridge Resort, Golf Club & Spa
Fenelon Falls, Ontario
05.2020 - 10.2024
  • Provided excellent customer service to ensure satisfaction
  • Ensured that each guest was served courteously, quickly, and efficiently
  • Performed opening and closing duties such as setting up patio and fine dining area, restocking supplies, maintaining inventory and bar stock recording
  • Prepared drinks according to standard recipes
  • Assisted in training new servers

Direct Care Worker

Chimo Youth and Family Services
Lindsay, Ontario
03.2023 - 09.2024
  • Assisted clients with daily activities, including academically, providing emotional support during difficult life transitions, meal preparation, and medication administration
  • Ensured safety of clients by monitoring environment for hazards and providing 24-hour supervision on a daily basis
  • Developed individual treatment plans in collaboration with the client, family members, and other professionals
  • Maintained confidentiality according to agency policies regarding client information
  • Participated in team meetings to discuss best practices for providing quality care

Well-Being Youth Worker

Durham District School Board
Whitby, Ontario
02.2021 - 06.2022
  • Created and facilitated programming for students, staff, and administration teams around Social Emotional Learning Skills, such as problem solving, communication, and decision-making
  • Participated in regular meetings with staff members, administration team, and other stakeholders to discuss program goals and objectives
  • Prepared and delivered presentations to stakeholders on program outcomes and successes
  • Evaluated data gathered from surveys and interviews conducted with participants regarding program effectiveness

Supply Educational Assistant

Trillium Lakelands District School Board
Lindsay, Ontario
10.2018 - 01.2021
  • Implemented personalized educational, behavioural, and emotional support to meet the diverse needs of learners in the classroom
  • Contributed to a safe and inclusive learning environment for all students and staff
  • Facilitated extracurricular activities, such as clubs and sports teams, to encourage socialization among peers
  • Utilized educational technology tools, such as computer programs and interactive platforms, for enhanced learning experiences

Enhanced Support Worker

Boys and Girls Club Kawarthas
Lindsay, Ontario
09.2018 - 01.2021
  • Organized recreational and leisure programming for children and youth in the community
  • Encouraged participants individually and in group settings, to participate in social activities that promote their physical health and mental well-being
  • Delivered additional support to participants with diverse needs, including those with physical disabilities, mental health conditions, and learning difficulties
  • Managed challenging behaviour from participants in a calm manner by utilizing de-escalation techniques
  • Participated in professional development and trainings to enhance care quality and on going self-development

Customer Service- Deli and Bakery

Valu-Mart
Bobcaygeon, Ontario
09.2014 - 08.2018
  • Provided quality customer service to ensure positive customer experiences
  • Monitored and tracked inventory levels of merchandise in order to replenish items as necessary
  • De-escalated problematic customer concerns, maintaining in a calm and friendly demeanour
  • Performed daily cleaning and maintenance duties while following WHIMS, Health and Safety protocols

Hostess

Boston Pizza
Etobicoke, Ontario
04.2016 - 08.2016
  • Greeted incoming guests, escorted to assigned dining area and present menus
  • Answered phone inquiries to schedule and confirm reservations while operating a POS system, took and prepared takeout orders
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty
  • Assisted staff by serving food and beverages, bussing tables during busy periods, and performing regular restroom checks to restock supplies and handle minor cleaning

Education

Advanced Diploma - Child And Youth Care

Georigan College
Orillia, ON
04-2018

High School Diploma -

Fenelon Falls Secondary School
Fenelon Falls, ON
06-2015

Skills

  • Approachable
  • Assertiveness
  • Effective Communication
  • Flexibility
  • Adaptive Learning
  • Relationship Building

Certification

  • Understanding and Managing Aggressive Behaviour | May 2024
  • Smart Serve- Renewal | Aug 2024
  • Standard First Aid- CPR C & AED | Jan 2022
  • Food Handler's | Apr 2023
  • Worker Health & Safety Awareness Training | Apr 2023
  • Mental Health First Aid- Standard | May 2021
  • safeTALK | Nov 2019
  • G Class Ontario Driver's License | Mar 2019

References

References available upon request.

Timeline

Direct Care Worker

Chimo Youth and Family Services
03.2023 - 09.2024

Well-Being Youth Worker

Durham District School Board
02.2021 - 06.2022

Server/Bartender/Hostess

Eganridge Resort, Golf Club & Spa
05.2020 - 10.2024

Supply Educational Assistant

Trillium Lakelands District School Board
10.2018 - 01.2021

Enhanced Support Worker

Boys and Girls Club Kawarthas
09.2018 - 01.2021

Hostess

Boston Pizza
04.2016 - 08.2016

Customer Service- Deli and Bakery

Valu-Mart
09.2014 - 08.2018

Advanced Diploma - Child And Youth Care

Georigan College

High School Diploma -

Fenelon Falls Secondary School

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Meagan Robinson