Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MD Tusher Khan

Victoria,BC

Summary

Dynamic Shift Manager at KFC with a proven track record in enhancing team performance through effective training and problem-solving. Skilled in cash handling and relationship building, I successfully resolved customer issues and improved operational efficiency, ensuring high standards of service and team cohesion. Committed to fostering a positive work environment.

Overview

1
1
year of professional experience

Work History

Shift Manager

KFC
03.2024 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Monitored daily and weekly key performance indicators to maintain on-track status.

Education

Bachelor of Arts - Shanto Mariam University of Creative Technology

Shantipur High School
Bangladesh
03-2020

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Opening and closing procedures
  • Relationship building
  • Team development
  • Supply ordering
  • Shift leadership
  • Customer service
  • Problem-solving

Languages

English
Professional Working
Hindi
Full Professional
Bengali
Full Professional

Timeline

Shift Manager

KFC
03.2024 - Current

Bachelor of Arts - Shanto Mariam University of Creative Technology

Shantipur High School

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MD Tusher Khan