MD SAIFUR RAHMAN
Burnaby,British Columbia
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Respond and act appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive, and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using a keen eye for detail.
Overview
3
3
years of professional experience
Work History
Manager
M/S Abdul Muquit & Brothers
04.2021 - 08.2023
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved marketing to attract new customers and promote business.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
CUSTOMER SERVICE REPRESENTATIVE
Samsung Electronics
11.2020 - 03.2021
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Education
MBA -
University of Canada West
Vancouver, BC09.2023
BBA - Finance And Banking
Metropolitan University
04.2020
Skills
- Administrative Writing
- Promotions and Marketing Strategies
- Computer Proficiency
- Adaptability
- Teamwork and Conflict Resolution
- Team Leadership
- Customer Relationship Management
- Managing Reception
- Safety and Security Procedures
- Safety and Security Regulations
- CCTV Monitoring
- CPR Expert
- Occupational FirstAid Expert
Languages
English
Full Professional
Hindi
Limited Working
Timeline
Manager
M/S Abdul Muquit & Brothers
04.2021 - 08.2023
CUSTOMER SERVICE REPRESENTATIVE
Samsung Electronics
11.2020 - 03.2021
MBA -
University of Canada West
BBA - Finance And Banking
Metropolitan University
Similar Profiles
MAHBOOB ALAMMAHBOOB ALAM
Hearing aid technician at ABDUL RAOUF IBRAHIM BATTERJEE & BROTHERS COMPANYHearing aid technician at ABDUL RAOUF IBRAHIM BATTERJEE & BROTHERS COMPANY
NAVEEN SUBBARAMNAVEEN SUBBARAM
Assistant Manager - Non Motor Underwriting at Abdul Aziz & Brothers L.L.CAssistant Manager - Non Motor Underwriting at Abdul Aziz & Brothers L.L.C
Mohammed Hussain AlghamdiMohammed Hussain Alghamdi
Manager of Retail Leasing Operation – Retail Sales at Abdul Latif Jameel RetailManager of Retail Leasing Operation – Retail Sales at Abdul Latif Jameel Retail