Md Imran Hossain Kayes
Toronto,ON
Summary
Dynamic Regional Operations Manager at Pestigo Pest Control, recognized for enhancing operational efficiency and customer satisfaction. Expert in staffing oversight and warehouse management, I developed impactful training programs and streamlined processes, achieving significant improvements in service delivery. My excellent interpersonal skills foster collaboration across teams, driving success in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Regional Operations Manager
Pestigo Pest Control
01.2022 - Current
- Oversaw day-to-day operations, ensuring compliance with safety regulations and company policies.
- Developed and implemented training programs for staff, enhancing team effectiveness and service quality.
- Analyzed operational data to identify areas for improvement, increasing overall efficiency in service delivery.
- Collaborated with cross-functional teams to streamline processes, reducing response times and improving customer satisfaction.
Education
Associate of Science - Information And Computer Systems
George Brown College
Toronto04.2025
High School Diploma - Science
Milestone College, Dhaka
Dhaka, Bangladesh11.2019
High School Diploma - Science
Cox’s Bazar Govt High School
Cox’s Bazar06.2017
Skills
- Operational efficiency
- Excellent interpersonal skills
- Staffing oversight
- Warehouse management
Languages
English
Native or Bilingual
Bangla
Native or Bilingual
Urdu
Native or Bilingual
Accomplishments
- Professional (like pest control services, business growth, or customer satisfaction)
- Educational (degrees, certifications, courses)
- Personal (skills, awards, community work, etc.)
Timeline
Regional Operations Manager
Pestigo Pest Control
01.2022 - Current
Associate of Science - Information And Computer Systems
George Brown College
High School Diploma - Science
Milestone College, Dhaka
High School Diploma - Science
Cox’s Bazar Govt High School