Summary
Overview
Work History
Education
Skills
Accomplishments and Honor
Accomplishments
Certification
Timeline
Md Faisal Rashid Sun

Md Faisal Rashid Sun

Ottawa,ON

Summary

Innovative and focused on maintaining high levels of accuracy and building, maintaining, and expanding existing customer relationships, understanding the customer needs, and Proven ability to establish rapport with clients and exceed all sales goals. In-depth knowledge of Entrepreneurship, Finance and demonstrated passion for building relationships.

Overview

14
14
years of professional experience
1
1
Certification

Work History

SMALL BUSINESS ACCOUNT MANAGER

TD BANK
06.2022 - Current
  • Developing and implementing product marketing plans to reach target customers
  • Manage portfolio clients and also clients from Branches across Canada
  • Establishing new relationships with qualified leads,prospects and external sources
  • Lending support and guidance to Small Businesses
  • Analyzing Business and personal Financials
  • Credit Bureau review and Risk rating
  • Structuring Credits and addressing perceived risk

SMALL BUSINESS ASSOCIATE

TD Bank
03.2022 - 06.2022
  • Provide inbound and/or outbound sales support to customers in a non-face to face environment
  • Open Business Account and complete Business signing authority Changes for New and existing Business customers
  • Promote and offer advice on Business Account plan option that are suitable to each customers Day to Day transactional needs
  • Submitting business credit requests will require a high-level understanding of business financials and credit policy
  • Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

PERSONAL BANKER-FINANCIAL SERVICES MANAGER

BMO Bank of Montreal
02.2021 - 02.2022
  • Assisted customers with opening checking and savings accounts and applying for credit cards and loans
  • Sold consumer and small business banking products and services
  • Attracted, recruited, and retained financial sales and operations teams
  • Interpreted performance results and identified opportunities to drive success
  • Set Weekly, monthly, quarterly, and annual sales goals
  • Communicated effectively and confidently with clients regarding financial activities
  • Identified solutions for clients based on financial goals and needs.

CUSTOMER SERVICE REPRESENTATIVE

BMO Bank of Montreal
02.2020 - 02.2021
  • Assessed customer needs and upsold products and services to maximize sales
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance
  • Delivered service and support to each customer, paving way for future business opportunities
  • Reviewed account and service histories to identify trends and issues
  • Educated customers on special pricing opportunities and company offerings
  • Evaluated customer account information to assess current issues and determine potential solutions
  • Worked with colleagues to develop customer service improvement initiatives.

SERVICE AGENT

Avis Budget Group
11.2019 - 02.2020
  • Maintained composure, resilience and flexibility during stressful periods and tight deadlines
  • Recommended additional, useful services to customers, which helped to increase overall sales
  • Contributed to business growth by confirming customer satisfaction with service and quality
  • Checked vehicles after each return and made sure that any necessary maintenance was immediately completed.

MERCHANDISE ASSOCIATE

American Eagle
11.2019 - 11.2019
  • Reorganized sales floor to optimize customer flow and improve product visibility
  • Updated seasonal displays such as windows and mannequins to highlight current product lines
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth
  • Completed updates to signage, marketing materials and item price tags to reflect current promotions.

MANAGING DIRECTOR

BIG BELLY
10.2017 - 08.2019
  • Developing Business strategy which includes formulate plans to address problems, brand development, menuselections and presentation
  • Supervise employee hiring and organize training programs
  • Promoting the restaurants in social media and in different events
  • Managing the finances and supervise the inventory control program

MANAGING DIRECTOR

M&W Fashion Limited
09.2016 - 08.2019
  • Researching, Devising, and implementing new design Strategies
  • Collaborating with buying houses to increase the customer base
  • Incorporating new trends to update our products to compete in the market
  • Motivating the employees to adapt to new company directives
  • Soliciting feedback from employees

TRAINEE LIEUTENANT

NATIONAL DEFENCE-ARMY, CHITTAGONG
07.2009 - 12.2010
  • Developing and implementing standard procedures
  • Fire Training and fixing modern automatic weapon
  • Self-defense and crossing obstacles
  • General study including Military tactics study
  • Competing physical exercises; like: boxing, time test and swimming

Education

Master of Entrepreneurship - Technology Innovation Management

Carleton University, Ottawa, ON
12.2020

BBA - Marketing

North South University, Bangladesh
12.2016

High School Diploma -

College of Development Alternative, Bangladesh
07.2008

Skills

  • Critical thinking & Problem resolution
  • Team management & Team building
  • Relationship building
  • Entrepreneurial Spirit
  • Mutual funds understanding
  • Financial analysis & Investments Adviser
  • Risk analysis
  • Organizational skills
  • Credit Analysis
  • Audience Engagement

Accomplishments and Honor

· 2020 Annual Best of Best recipient : BMO Bank of Montreal

· Honorary Mention in National Model UN, NY USA

· NSU YEF: Best Marketer , Executive (Summer-2013)

· Best Delegation Team Award in Six Model UN conferences

· Chairperson/Head Judge in 16 UN organized Conferences

· Treasurer: North South University Model UN Club (2014-2015)

· President: North South University Model UN Club (2015-2016)

· General member of Junior Chamber of Commerce (JCI) Dhaka East

· Worked as the Secretary General of NSUIMUN 2016

· Working as an Honorary Lifetime Alumni Advisor of NSU Model UN Club

· Worked as a Senior Member in NSU Debate Club

· Worked in NSU Young Economist Forum

· Participated in 30 Model United Nations organized Conferences including 1 in UN Headquarter.

Accomplishments

  • Ability to speak and write fluently
  • Bengali: Ability to speak and write fluently
  • O Hindi: Ability to speak & communicate
  • Urdu: Ability to speak & communicate

Certification

IFSE Institute: Ottawa, ON |. Canadian Investment Fund, 02/2021

Timeline

SMALL BUSINESS ACCOUNT MANAGER - TD BANK
06.2022 - Current
SMALL BUSINESS ASSOCIATE - TD Bank
03.2022 - 06.2022
PERSONAL BANKER-FINANCIAL SERVICES MANAGER - BMO Bank of Montreal
02.2021 - 02.2022
CUSTOMER SERVICE REPRESENTATIVE - BMO Bank of Montreal
02.2020 - 02.2021
SERVICE AGENT - Avis Budget Group
11.2019 - 02.2020
MERCHANDISE ASSOCIATE - American Eagle
11.2019 - 11.2019
MANAGING DIRECTOR - BIG BELLY
10.2017 - 08.2019
MANAGING DIRECTOR - M&W Fashion Limited
09.2016 - 08.2019
TRAINEE LIEUTENANT - NATIONAL DEFENCE-ARMY, CHITTAGONG
07.2009 - 12.2010
Carleton University - Master of Entrepreneurship, Technology Innovation Management
North South University - BBA, Marketing
College of Development Alternative - High School Diploma,

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Md Faisal Rashid Sun