MD BORKOT ULLAH PRODHAN
Etobicoke,ON
Summary
Accomplished Director at MIMICO TRADING POST with a proven track record in strategic planning and people management. Enhanced team performance and customer satisfaction through innovative strategies and effective communication. Skilled in operations management and project coordination, achieving significant improvements in productivity and efficiency.
Overview
11
11
years of professional experience
Work History
Director
MIMICO TRADING POST
02.2019 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Established departmental performance goals and provided feedback for underperforming areas.
Lead Hand
Wilson Truck Lines
03.2020 - 03.2022
- Coordinated team tasks to complete projects on time and within budget constraints.
- Boosted overall productivity by providing hands-on training and guidance to junior team members.
- Implemented quality control measures to ensure consistent product standards, leading to increased customer satisfaction.
- Optimized workflows with effective communication among team members, resulting in higher quality output.
Window and Door Installer
Quest Window Systems
07.2013 - 04.2015
- Enhanced overall job site appearance through diligent cleanup efforts after every completed installation project.
- Reduced installation errors by regularly attending training sessions, staying current on industry best practices, and sharing knowledge with team members.
- Improved customer satisfaction by providing efficient and accurate window and door installations.
- Maximized energy efficiency in homes by properly sealing windows and doors during installation, reducing drafts and lowering utility bills for clients.
Education
Associate of Arts - IMMIGRATION CONSULTANT
Academy of Learning College
Toronto, ON06.2021
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Project Management
- Team Management
- Creativity and Innovation
- Strategies and goals
- Project Coordination
- Staff Management
- Budget Control
- Corporate Communications
- Human Resources Management
- Team Leadership
- Customer Service Management
Languages
English
Full Professional
Timeline
Lead Hand
Wilson Truck Lines
03.2020 - 03.2022
Director
MIMICO TRADING POST
02.2019 - Current
Window and Door Installer
Quest Window Systems
07.2013 - 04.2015
Associate of Arts - IMMIGRATION CONSULTANT
Academy of Learning College
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